I have had so many issues with the apps. I've been paying every month for the past year but the apps just aren't installing or working. I am trying to get help via the helpline and have been transferred of 6 times to different virtual assistances who all ask me the same questions and then move me on. I am deeply dissapointed. Will probably just cancel my subscription but judging by the other reviews, that won't be easy either...Grrr.