This is the worst customer service I have ever had. They have been charging me totaling over $240 AFTER I canceled my plan, purchased a different one, and was not using the services. They make it impossible to cancel a plan. I ended up paying for two plans while only using one app, after months I was finally able to contact support people and they were extremely rude, and one canceled my plan without me asking and ended communication. I love the adobe suite but I will not purchase again because of how awful this experience has been.
