Signed up for a free trial for creative cloud as my daughter had a school project to finish. Didn't cancel immediately and now find I have been billed for two packages, creative cloud and an additional adobe 10 apps package, which I don't even recall signing up for.Rang today to request a cancellation only to find that the monthly agreement is actually a one year contract which has a 50% opt out charge. I accept this is my fault for the product I signed up and used, however I am appalled that they wouldn't refund me for the 'add on' product that I didn't even realise had been added on, and which we havent even used.I cant quite believe that such a well known company has to resort to such shady 'small print' techniques. I wish I'd seen the reviews on here before we went ahead.I now have to pay nearly £200 for a product I don't want or need.