macromedia

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Adobe Skit (By My Experience) For Being Bad

Adobe: Hey there customer!! You want to buy a subscription for just a month? Sure (we hope you didn't read the fine print)!Me: What was that?Adobe: Oh, nothing! So, you wanna buy it for 52.98 USD?Me: Sure, it's only a month. (Pays)Adobe A month later: Hey hey! Looks like your month is almost up! Time to pay another 52.98 USD!!Me who didn't even use 1 BIT (Bit as in compute Bit) of the plan: What? No, I think I'll just cancel it.Adobe: Okay! You can cancel! But, it'll cost you a fee!Me: Ugh, what's the price?Adobe: 1,678 USD! And you HAVE to pay it, because you agreed to our terms, this cannot be avoided!Me: Why is it so expensive? I didn't even use the plan at all!Adobe: You have 11 months of your plan left! So we need you to pay for the rest of your plan that you promised to use!Me: What the [very bad word] do you mean!? I signed up for the monthly plan!Adobe: We don't have monthly plans. Only yearly plans, that have the option to be paid in Monthly increments! You're paying for a year of [Subscription], but in monthly payments!Me: You do realize that doing this is both ethically wrong and is what most people would consider deceptive omission, which could land you a 250,000 USD case, right?Adobe: Oh, we know! But, because we wrote specifically in our contracts and terms of service, you can't sue us for anything! Didn't you read them? Because you agreed with them!Me: I did, thoroughly. And I didn't think I would have to for a MONTHLY subscription. And upon re-reading, it SEEMS that you DIDN'T cover this specific area, which would ALLOW me to get the government of the United States of America on MY side, and sue your [very bad word] into oblivion! Reread your terms and contracts!Adobe: (Rereads own terms and contracts) Ahh, it seems that we DID overlook some parts! Thanks for pointing that out!Me: Yeah, so, let me cancel, for free, OR for a fee that I choose!Adobe: We are going to update our terms and contracts before we do that.Me: Ok, I see you chose option 3, get sued with 1 million USD in fines! Your updated terms won't be applicable to me until 3 months AFTER you publish them, because I am a customer BEFORE those new terms, which means that I have this power! They might apply for users who agree to those AFTER you changed them, but I could still sue you during that 3 month period! So now you only have 2 options! You now either let me cancel for free, OR, you could receive a court case and pay ME a cancellation fee! Your choice!Adobe: (Re-looks at the law) Ha, aha. Ha. Umm. W-we guess you can cancel for free, you know, we realize that's a lot of money, and we don't think it's necessary, seeing as you didn't even use it... You can go now, sir.Me: Good. Have a lovely day! VICTORY!Moral of the story: DO NOT USE ADOBE!! You need a supercomputer for Adobe anyways. (Or so I'm told)Thankies for reading,DetectiveX

1
Date of experience: Dec 10, 2024