I have asked them to change my payment plan from monthly to yearly and I was told that the annual cost would be 202£, great, let's do it. One minute later I logged into my account and it showed the annual cost to be £366. I have contacted them again and they explained that £202 is only for the first year, with a 60% discount, then there is 40% and then full price. Not even the confirmation email mentions anything about the discount. The numbers don't even make sense as I now pay 28.99£/m so basically paying annually will cost me more than paying monthly?! Really bad communication
