Read this if you don't want to pay the cancellation fee! I got around it. Like many people here, I fell into the 'annual subscription, but monthly payment making it look like a monthly subscription' trap. I wanted to cancel and had to pay 100 euro extra while having just a 20/month subscription. I went to the Adobe website and asked the AI assistant (bottom right) to have me talk to a real person, which happened. After explaining repeatedly that due to personal circumstances I simply couldn't pay the subscription anymore, let alone the fee, they waived it. I know the FTC is on top of them for this practice, and some EU watchdog probably as well, and I guess they are afraid of some class action lawsuit. Which they deserve, but this was easier. Bad and expensive product, worse and more expensive practices. They lost another customer forever.
