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Feels Like Making a Deal with the Mob

Feels Like Making a Deal with the MobI’ve been using Adobe products for many years, but this recent experience has left a terrible impression. I was shocked to find out they charge a hefty cancellation fee—equivalent to two full months of service. The last time I tried to cancel, I got tricked into staying on longer because the penalty seemed worse than continuing.So I stayed for two more months, and when I finally canceled, they still charged me nearly $60. It honestly feels like a trap. This is hands down the worst customer experience I’ve had with any software or IT company. Be very cautious if you’re considering a subscription—it’s not as straightforward as it seems.

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Date of experience: Jun 15, 2025