gumroad

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Gumroad's support goes above and beyond, fantastic

Gumroad's support is fantastic, contrary to what I read on here. I had so many issues due to my own odd set-up (such as not charging customers for a couple of months and then restarting), and Steve and Earnest were extremely helpful with all my unusual requests. They even agreed to reinstate customers manually. I really felt like they went above and beyond. Even though I was doing things that were beyond the capabilities of the software, they tried to figure it out with me so that we could make it happen for our customers. I was so impressed and grateful to them both.

5
Date of experience: Aug 31, 2020