I just went to to the DSW store to exchange a pair of shoes that I bought on line, for work. I made my line and finally a lady took care of me, what a nasty person, I was explaining g her that I need to exchange it, she not even let me finish talk when she said that they are going to return to my card, and I tried to explain that I want an exchanges she said nooooooo! You don’t understand no if you want an other pair pay it!!! With that customer service I never going back.I’m sure that I’m not the first one that have that opinion.
