Ordered a pair of shoes from DSW at a really great price. (So I thought). When I received these shoes, the box was wrapped in plastic. Well as I removed the box from the plastic bag, I thought how odd there was no lid on this box. Upon further inspection, I noticed there were no tags on these “new” shoes. Well to my surprise, as I inspected these “new” shoes, I noticed on the bottom of both shoes, ground in dirt. These “new” shoes were not “new” and had been previously worn. What a joke! Hell they didn’t even bother cleaning them off to give the appearance of new shoes. I shipped them back the following day. I just received an email stating that they would be issuing me a refund. I guess that I wasn’t surprised when I noticed the refund was $9 less than what I had paid. The nerve of these people.Sent me used shoes and charged me $9 for returning them. Learned my lesson. And these people are still in business?!