I ordered and paid for a couple pairs of sandals and used a gift card to pay for part of the order and my debit card to pay for the balance. They took the gift card and also used my debit card for the whole purchase. After two emails asking them to credit my account I am still waiting for a response. This purchase was made in March and it is now June. Don’t waste your time with their customer service and as I will do in the future, shop elsewhere.