I was shopping at the DSW in Maple Grove, MN with my son last week. I found a pair of boots I loved on the Clearance Rack that were priced at $69.95. There were stickers with this price on the sole of each boot. When I went to the cashier to checkout, the boots rang up at $155. I pointed out to the cashier that the advertised price on the boots was, in fact, $69.95, and asked her if she could correct the error. She called over a man (young with dark hair and glasses) who I assume was the Manager. His response to me was, “I’m not accusing you, but people switch the tags on merchandise all the time. The boots are $155.” Tag switching????? Seriously? Sounded like he was accusing to me, and to my grown son who was with me. Clearly, DSW is using a Bait and Switch tactic with their customers!! I was very offended, to say the least. This young man could have easily checked the cameras. In the past, any time I have shopped at a retail establishment where the tagged price differed from the actual price, that retailer has ALWAYS honored the price on the item. Mislabeling items is the fault of the retailer, NOT THE CUSTOMER!! I will no longer shop at DSW and am making sure to share tis with ALL my family, friends, co-workers and customers at my place of employment. I am disgusted beyond measure. Shame on you DSW!!
