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Dishonest Company

I ordered a pair of boots in February for $81.17. On February 19th they sent me a pair of Steve Madden sandals instead. The boots were reordered on this date and I was also given a $5 refund. I returned the sandals in the store on February 20th. I no longer wanted the boots so I returned them on March 4th. I received a $76.17 refund less the $5. On March 12th they illegally went in my bank account and took $76.17 for no reason. I called on March 13th and was told my money would be refunded. I called March 20th and was told my money would be refunded. I called March 26th and told my money would be refunded. My money was taken for no reason. They have their boots and my money. They keep refusing to give my money back that doesn’t belong to them.

1
Date of experience: Mar 13, 2024