Got a $30 off coupon in mail so I bought a pair of Skechers that were $69. Even thou coupon was applied and gave me the correct total, it charged me full price after completion. Customer service only refunded $30 had to email several times and they still never credited correct amount with tax. After receiving shoes in box with no lid I called and Rep said shed give me an additional $10 refund and send a replacement. Gave me label to ship back. After a week not receiving $10 credit I emailed and they said they would give me a $10 reward today. That is not what I said I was told and even included the Ref#. I will be returning the shoes. The replacement shoes came in a small makeshift box with Orig box info taped to it.