Surprised by the poor reviews of DSW. I've ordered lots of shoes/boots online from them over the years, without a hitch. Great selection, fun sales and prices, and ability to quickly accrue useable points. Zero problems getting a refund. In fact, I returned 2 pairs this month (first time I've had to do that, and I chose to visit a local DSW store, for the first time). Both times, cashiers were friendly, handled my return fast, and refunds hit my account quickly. I realize folks will have their own unique experiences. In my case, I have no complaints and I love DSW!
