Such a bad experience in every online order, I used to order frequently but stopped for a while.When I decided to come back and made an order for 3 shoes at once1- on the first one and after 5 days and while checking the status, it say order canceled , and the shoes is no longer available and while they applied the 10$ coupon on that shoes I lost the coupon2- second shoes and after 5 days it still says we received your order and working on it though it says 4-5 working days3- the 3rd shoes and while ordered on the 7th of July and it says 4-5 business days , now it says arriving 16 jul !!!!!!NO MORE DSW FOR ME EVEN FOR FREESUCH A BAD CUSTOMER SERVICE