Again, same bad experience as others here. Ordered 2 pairs of shoes as not available in store close to me. They were supposed to arrive from one state away. I had to call for a week because they weren’t shipping, they weren’t getting the package to the carrier and nothing was happening. They picked the CHEAPEST FEDEX shipping—it took 8 days to get to me and went to two other states—why?? The shoe boxes were thrown into a plastic wrap pouch with a label on it—no box or padding. I’ll return one or both items at the store and HOPE I get a refund. Another company that just doesn’t care!! I’ve ordered shoes from Macys, Amazon, Zappos and Brooks in addition to Lands End and others. Never had problems. The shoes were $80 a pair! Don’t shop online—not sure if stores are any better.
