bitdefender

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Auto-renew dark patterns

Auto-renew setting not available in windows app, mobile app, or central website. Instead you have to follow an obscure process with many dark patterns trying to confuse you.Surely a complete deal breaker for a product you buy to protect you.Edited after reply: My product does not have a stop Auto Renew in Central page. It has a link to renew your subscription but it does not have (in the same page or anywhere else) a link to stop Auto-renewInstead, you have to search the help page, and go to a different link (the purchase link) and find it there after following a few other dark patterns

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Date of experience: Dec 23, 2024