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I ordered a item and they sent the…

I ordered a item and they sent the wrong thing, is there a way to contact them, no you have to go through there auto generated drivel and there is nothing there to help. I have already started NOT shopping through them. I find it better to go to the vendor directly, but I thought for convenience this time and again they failed to deliver no pun intended. I have also found that Amazon can be quite more expensive than the vendor.

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Date of experience: Jan 05, 2022