Scheduled return. Was told next day pickup. 4 days went by. Got a text saying today is the day. Next day still not picked up. Customer service offered to get it picked up within 48 hours. Oh WOW! 2nd customer service gave me an immediate refund, yeah right, wait 3-5 days for the refund. Day 6 we'll see if it ever gets picked up. It is sitting outside for whomever comes along.