Placed an order of 4 items. The orders were to be delivered by Intelcom. Never got an email from Intelcom saying my package was on the way or saying when it was delivered like I usually do with them. Instead I only got a notification from Amazon saying my order was delivered and when I went outside nothing was there. Contacted Amazon right away and they told me blablabla if you haven't received it in 3 days come back the next day. After talking to their useless customer service I called Intelcom, stuck on hold for almost an hour before I got through. The guy I spoke with checked and saw that my package was delivered to the wrong address. He said that Amazon didn't include my email with my order which is why I didn't get any notifications from them and I asked if he could send me the photo showing that my package was delivered to the wrong address, which he did. After talking to them I contacted Amazon again and told them it was delivered to the wrong address and that I have the picture from Intelcom showing that it was. Again, they wouldn't do anything about it, just kept telling me to come back in 4 days. 4 days later I contact them AGAIN and told them AGAIN that my package was delivered to the wrong address. This is their exact response ''I apologize for the as trouble as you have not received your items. I am afraid to say that this is risk of loss. I am sorry but we are unable to provide any assistance for it''. The delivered my package to the wrong address and now I'm stuck paying for items that I didn't receive when I have photo proof showing it was delivered to the wrong house! I am done with Amazon! These pieces of trash will never get another dime from me!!! As soon as the return windows close on the Christmas presents I bought I am closing my account!
