Like other reviews here, they couldn't find my house... or that is the drivers story. A 5 year old could find my house. Lazy, no accountability, and a complete failure.I have a complete lack of trust in Amazon from this day forward, and their customer service agents seem handcuffed, and only permitted to say "sorry". I feel bad for that department. They have no power to voice real customer issues, and no way of promoting change.Me? I will cancel my Prime Membership, as I now know that Membership does nothing.
