I changed my payment method to my checking account yet my payment didn't go through for prime membership. I assume I can no longer purchase on Amazon either. I keep getting messages that I need to update my payment method, but I already did.I was unable to get a chat option after trying several times. Being.alone, elderly, hard of hearing, I don't do well at all with phone calls. Even worse, Amazon knows they have this exact same proplem with others. With chat all messed up and my having a pretty good idea they won't go to the trouble to respond to this as individuals are of little concern to them...I guess I'm out of luck... C'est la vie