Almost every product I've purchased in the last 1.5 years from Amazon has died. They no longer do anything for customer satisfaction, just give you a phone number to call the manufacturer for warrenty (3rd party seller) who never responds or answers their voice-mail or messages. Amazon used to at least try to support customer retention, now they could care less. I've had to go through multiple agents to get this resolved. Purchased a dog grooming kit, it died after the 2nd use within 5 months and they can only offer a partial credit, had to finally escalate to a supervisor as the agents do nothing. Amazon should back up the products they sell or stop allowing crappy 3rd party sub-par sellers to sell products on their platform. Posting a negative review does nothing as I still see the same sellers selling their lousy products (Oneisall dog grooming clippers) and sometimes the review gets removed.Time to spend my money elsewhere.
