Basically steals your money. Items don't get delivered, Amazon says it's not eligible for return/refund. Offers courtesy credit, I purchase items that never arrive. Amazon can't find them either, tells me the only option is refund, but then refuses to refund the courtesy credit. They scammed me! After years of being a loyal customer, I've had enough! 😮💨😓 spoke to supervisor, he refused to properly identify himself (because he knows he lied & scammed me!) He would only tell me his name is "dj" 😒