First of all, this is about amazon .ca. placed order , item in stock. However, item not shipped no information as to when or even if ever it will be shipped. Order cannot be cancelled, again no information other than , not shipped, cannot be cancelled. This is unsatisfactory, and unacceptable. This is unlike amazon.ca, otherwise have always been excellent, for 20 years. yes I first purchased when there was no .ca, and get this they only sold books!! In fact, amazon has always been my first choice, I hope they can return to the service I had come to expect.
