WORST PACKAGING EVER. WOULD GIVE ZERO STARS IF I COULD. BRAND NEW BOOKS ALWAYS ARRIVE DAMAGED, DOES NOT MATTER HOW MANY TIMES THEY RESEND THEM. THEY TAKE PACKAGING AS AN ABSOLUTE JOKE. I HAVE TO KEEP RETURNING THE SAME BOOKS THAT I PAID A BRAND NEW PRICE FOR, BUT THEY STILL ARRIVE DAMAGED. FIRST TIME THEY SENT BOOKS IN A BOX, THOSE WERE DAMAGED. I RETURNED THEM AND KINDLY TOLD THE LADY TO WRITE A NOTE ON THERE FOR THEM TO PACKAGE THEM CAREFULLY. SHE SAID SHE DID. THIS FELL ON DEAF EARS. THEY SENT THE BOOKS AGAIN BUT NOW IN A THIN ENVELOPE THE SECOND TIME AROUND. I'M NOT GONNA KEEP DRIVING BACK TO PUROLATOR OR STAPLES TO RETURN MY ITEMS, IT'S AN ABSOLUTE PAIN. NOT TO MENTION I HAVE TO PRINT THE RETURN SHIPPING LABEL EVERYTIME WHICH COMES OUT OF MY POCKET. AMAZON DOES NOT TAKE PACKAGING SERIOUSLY AT ALL. THIS IS A PACKAGING ISSUE, NOT A COURIER ISSUE. IT'S NOT A PRODUCT ISSUE EITHER. I WILL NOT SHOP WITH AMAZON AGAIN. THEY LEAVE NO OPTION ON THEIR WEBSITE TO REVIEW HOW THEY PACKAGE ITEMS, ONLY PRODUCTS WHICH IS NOT THE ISSUE HERE. THEIR CHAT HELP ON THE WEBSITE IS A ROBOT, THAT CAN'T ACTUALLY ANSWER MY QUESTIONS. I CAN AND WILL GET BOOKS ELSEWHERE THAT AREN'T DAMAGED. ALL BECAUSE YOUR PACKAGING IS AN ABSOLUTE JOKE.
