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Bad call centre's and not in Canada .service sucks .call centre's needs to be in Canada

I was trying to find out where my money went to on a couple returns and the lady from the Philippines call centre's hung up on me because I wasn't sure about wich card I used because I use multiple cards and I wasn't looking at it at that time .bring back people that can understand you first and second there is no reason for call centre's to be in the Philippines. In Canada we should be speaking to Canadians and it's not the first time if they have to do any work I get hung up on .unacceptable.

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Date of experience: Feb 14, 2025