Appalling Service both on the phone and via email.Why does it take Abercrombie over two weeks to process a return and process a refund? Why is there no email / SMS acknowledgement of receipt of the returned items ?Why does Abercrombie Customer services lack the required skills to handle customer queries / concerns?I would love to hear from the CEO for an explanation of why refunds take as much as three weeks to reach the relevant customer account. I would also like to understand just what level of training is provided to their Customer Services Staff?
