Customer Service is horrible. I ordered an item online. Unfortunately the jeans were too long. So I asked if I could exchange it for the right size. No problem, they said "Just send it back, and we will ship out the right length for you". So I did, and never heard back. I contacted them a week after sending it and they told me to wait a bit. So I did. After 3 weeks and still nothing I contacted them again and then they told me that it has been too long since I returned the item for them to do a exchange. Like what? Then just do the exchange now? After another week of back and forth, they told me the item I wanted was now out of stock. Like are you kidding me? Don't offer exchanges if you can't manage them.
