I just wanted a refund for a promptly returned item.... I got anything and everything EXCEPT my money! The item was returned in December and received by them on January 2nd.... no refund was received so I emailed customer service and was promised a refund by January 12th. That's a ridiculously long time for a big company to refund money electronically! Just been fobbed off again.... I will never purchase from A&F again, it's too much hassle
