Was sent someone else’s entire order instead of my own that I paid expedited shipping for. The packaging slip contained another customer’s private information and I am guessing that my information was sent to someone else. Spent an hour on the phone with customer service and they told me that I would have to wait 24-48 hours to request a reshipment because “the package may still be out there to be delivered” yet the tracking order number showed as delivered with FedEx. Decided to chat with customer service instead and they were a little more helpful. They reshipped my items (that again, I paid expedited costs for) but was notified that their distribution centers are closed on weekends so it would be 4-5 days until it arrived. Overall would not recommend ordering from this company online.
