Update: They contacted me and resent a gift card. They did make it right I ordered a Gift card online to be mailed to me. It stated mailed but there was never a tracking number. I called and the man said he would convert to an e-card but would take 5 days. In 5 days I got a regular gift card in the mail. Gave the gift at christmas only to find they sent me a card with a zero balance. I purchased a 200.00 gift card. I have called back and they said they sent on to be reviewed and I have not heard anything. DONT buy from them as they are a scam company. They took my money and a zero balance gift card in return!!!!!!!!!!!!