I had a very disappointing experience at the Abercrombie & Fitch store at Topanga mall. Even though there were plenty of employees working, when I was in the fitting room and asked for a different size, they told me to go find it myself at the front of the store. When I returned, I found that all my personal belongings had been packed up and moved outside without anyone checking or asking me. Despite having multiple employees around, no one offered help or showed any concern. It was clear that the store had extremely poor management, and most of the employees were very young and inexperienced. There was no proper supervision, which resulted in a complete lack of customer service. This was a terrible experience, and I won’t be coming back.
