abercrombie

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Disgusting company and customer service

I wish I could give zero stars. I placed an order on 2/13 which sat unprocessed for days. On 2/19 I was told it would ship 2/20 because it went on back order. I was never notified of that. Then on 2/20 I was told they received more and it would ship 2/22. Then on 2/24 I was told it would ship 2/26. Then on 2/26 I was told it would ship 2/27, and then 30 minutes later upon trying to contact them again I was told it would ship 2/28. Then they canceled it as of today 2/27 saying it’s not in stock after customer service told me 4 times they received it in stock. Disgusting company and customer service. I have never spent a dime at this place (this reaffirms why) and I will never give them a dime of my money again. Save yourself the money and buy from a company less dull and one that’s not fraught with controversies and lawsuits.

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Date of experience: Feb 26, 2025