My rating is based solely on the delivery experience, not on customer service or the quality of the clothes. I haven’t had to contact customer service yet, but it seems I might need to soon.Why are businesses still using LaserShip?I have ordered from A&F before, so my address is auto-saved. However, LaserShip claims they cannot deliver my package due to an incorrect address. I know my address is correct, and I double-checked it—because, hey, maybe there was an error somewhere else—but no, everything is accurate, including my apartment number. So, LaserShip, where is my package?I am sure these companies are aware of LaserShip's poor reputation and could be losing money because LaserShip may be stealing packages or simply being lazy about delivery.If A&F continues to use LaserShip, I will no longer shop from their site.
