Susana Ratcliff

Reviews

Review of crypto

The company featured in my profile picture helped me get my money back in just 10 to 15 days

No Body

1
Date of experience: May 05, 2025

Review of asus

Customer service is poor

I ordered one week ago and immediately asked about shipping times, but no information from them, only automated response.

1
Date of experience: Aug 03, 2020

Review of WordPress

Wish them happily cease sooner

After one year of a paid subscription I am now intensively looking for a new web-site platform to be transferred there from Wordpress. I hate Wordpress now. For the all small (and a couple of big) ugly things that I experienced during the year. I truly feel like I want a refund. But as they are a not decent biz, hopes are irredeemable..Update: Why keep wasting people's time, and space here? "If there is anything we can help with or you would like to request a refund, please contact us here: wordpress com/help/contact." This like is the same BS as the whole service of that sitebuilder is. No"help", just endless meaningless BS. For the refund I will file a lawsuit against wordpress.com

1
Date of experience: Dec 19, 2018

Review of Reddit

bannende vollidioten

they ban you for a sentence like "wow, islam vs rest of the world", commented to the current israel situation and vandalism and escalations worldwide from muslim people. this is simply censorship.

1
Date of experience: Oct 31, 2023

Review of neilpatel

The NUDGE you need

It was from a friend who pushed me more to become a Patel groupie. Like a great book, at every turn there is great information. Thank you.

5
Date of experience: Jun 20, 2025

Review of mindbodyonline

Carmelina was so helpful and dealt with…

Carmelina was so helpful and dealt with my queries very efficiently. She went above and beyond to ensure I received the best customer service.

5
Date of experience: Oct 25, 2018

Review of justgiving

Just Taking!

Emailed this company with a complaint. I received an automated email back saying they will get back to me within 1 business day. I haven’t heard a thing from them and that was 2 weeks ago. I’ve accepted that this is a scam

1
Date of experience: Nov 29, 2024

Review of facebook

After creating an account, immediately blocked

After creating an account, it was blocked immediately. After submitting a video, apparently needed to make sure I was really a human, my account disabled without any reason. F you Facebook!!

1
Date of experience: Apr 06, 2025

Review of experian

Helping get my score up,thaht i truly…

Helping get my score up,thaht i truly need,thank you

5
Date of experience: Jun 14, 2025

Review of victoriassecret

I purchase from here a lot

I purchase from here a lot, however purchased a bra for my daughter from the Liverpool store in April only worn 4 times and washed by hand sadly the diamanté straps peeled, I contacted customer service who asked me to return in store which is over 1hr and 15 minutes away by train the customer service team gave me a refund via phone although disappointed with the product my experience made up with it via the customer services provided thank you 🙏

5
Date of experience: Aug 05, 2024

Review of teamviewer

Connection

Perfect!!!

5
Date of experience: May 22, 2025

Review of google

This a real and good site

No Body

5
Date of experience: Feb 01, 2024

Review of google

Worth noting this

Octopus energy Ive been with since October 2022 after purchasing solar panels they said I would save money well maybe not to start with but now I’m seeing good results so I’m posting this review thank you 🙏🤞❤️

4
Date of experience: Aug 07, 2024

Review of moz

Poor renewal policy

I love the Moz website, however the policy of auto-renewals (for amounts over 1K) is terrible and ruins the experience overall. I did not receive an email about my account renewing and if I don't want to auto renew I had to "cancel" the account entirely, which appears that it has been shut down, but in actuality it's just not recharging you automatically. No refunds offered, not even prorated. This is uniquely poor service in comparison to ALL the other subscription accounts I hold.

2
Date of experience: Jan 22, 2023

Review of springer

Great material!

Couldn’t find that book anywhere else and I’m so far extremely please with it! Just started reading it!

5
Date of experience: Aug 03, 2024

Review of groupon

Promises made, promises broken

I was promised a refund on two separate occasions and they sent me a 'voucher' to redeem for the refund. Never worked. Tried to access customer service four times. Every single time it said 'service unavailable'. Scam site that has gone dramatically downhill To make it worse, they replied to this comment (some CS guy named Vijayaakumar) and then tried to BACKTRACK and sent me the refund. Even though I have in writing from both the vendor and Groupon that it was being issue. Now after they finally agree to do the right thing, they are once again trying to backtrack and claim a refund is not possible, despite me having in writing from them three different times that it would be going through. We’re about to get lawyers involved which is not how this should have had to go

1
Date of experience: Jun 01, 2025

Review of expedia

Horrible customer service

Horrible customer service. Do not ever use expedia. You will lose money.

1
Date of experience: Jan 20, 2025

Review of asos

Tried to place an order money was taken…

Tried to place an order money was taken from my account order did not complete. I tried a second time same issue. I contact my bank to be told I needed to contact asos I did this was advised as a website issue and order not placed that money would be refunded in 48 hours. I contacted asos after 36 hours to be lied to about the refund time frame and they tried to claim they had only taken one payment. However even the bank confirmed it was 2 payments as there were two transaction ids. Advisor then told me 10 working days to get a refund for the money they stole for not providing goods or services. They refused to put me through to a manager to resolve. Avoid at all costs.

1
Date of experience: Jun 19, 2025

Review of amazon

STOP USING PUROLATOR FOR PRIME!!

I recently ordered a mattress through Amazon Prime. Delivery estimate was 1-2 days, which was important for me because I have started paying rent on a new apartment and I need the mattress to move in. It is now 11 days later and the mattress still hasn't arrived. No surprise when I find out this delivery was given to Purolator, the worst delivery company on the planet. Of course I would never use Purolator for anything, but the problem with Prime is that you cannot choose the carrier. I contacted Purolator and they said to expect the delivery by February 15 - they have said that, for them, this is normal ETA for a delivery like this. I ordered this package on Jan 28. It's being delivered from Woodbridge to downtown Toronto - a 35 minute drive. It's going to take Purolator EIGHTEEN days, costing me rent the whole time. I would never have ordered it if I knew it was going to take this long. I pay for Prime specifically for quick delivery, this level of service is unacceptable.

1
Date of experience: Feb 08, 2021

Review of xero

The instructions to fix our synching…

The instructions to fix our synching issue were received in only several hours after the report was sent, given this being a busy time for Xero's repairs and maintenance team weren't initially expecting such a quick response. Instructions were incredibly clear, step by step and worked first time.

5
Date of experience: Oct 14, 2024