I was promised a refund on two separate occasions and they sent me a 'voucher' to redeem for the refund. Never worked. Tried to access customer service four times. Every single time it said 'service unavailable'. Scam site that has gone dramatically downhill To make it worse, they replied to this comment (some CS guy named Vijayaakumar) and then tried to BACKTRACK and sent me the refund. Even though I have in writing from both the vendor and Groupon that it was being issue. Now after they finally agree to do the right thing, they are once again trying to backtrack and claim a refund is not possible, despite me having in writing from them three different times that it would be going through. We’re about to get lawyers involved which is not how this should have had to go
