Noelle Kraus

Reviews

Review of guitarcenter

Noah Werner takes a bad situation and saves a loyal customer

I went into the store and traded a snare drum 6.5x14 1.2mm thick bronze shell and only got 215$ and had to request a manager to even get 10% off of the used 22 in meinl byzance vintage crash i needed after my older same cymbal cracked and needed replaced before a show just a week & a half out. I looked at my receipt and was charged for shipping to the store which i ran back in and the manager said he’d refund when i come back in to pick up the cymbal. A day and a half later i get an email saying that my orders been cancelled, so that whole deal was shot to hell w no explanation. So i call the number GC in that email and the rep says “i hate it when the store does this” and proceeds to tell me theres no stock and he wasnt helpful for a damn thing so i ended the call. The next day i was gonna go by the store and spend another hour trying to settle something out because i coulda sold my snare for a lot more than 215$ in GC credit but was running late for work and low on time. Later on in my shift when things quietened down i called back in and reached a well spoken professional efficient gentleman named Noah Werner. Noah apologized and explained everything in detail and totally owned issue. Said he'd send me an email and follow up w me tomorrow and i received his email immediately while we were still on the line. I know how corporations are today and the average employee representing them and i didnt expect although maybe a little because it was NOAH WERNER(!). Not only do i hear back from him via email, voice mail, missed calls from NOAH WERNER, but he keeps on until work settles and i answer the call and NOAH tells me “well i got your store credit dialed in where we can utilize it for you, tell me about your snare trade in again?” I do. He then tells me hes got me a new, not used 22 inch Meinl Byzance Vintage Crash and hes gonna give me 20% off as a one time customer loyalty courtesy because of my situation and all the business ive done w GC and makes this deal even better than before and too good not to take. He didnt sell GC out and he didnt make me feel unvalued, notice: he makes the BEST DECISION FOR ME AND GUITAR CENTER. THE BEST! Not only all this but he gives free shipping to my home and reads back every detail to me and i get the confirmation email w everything absolutely correct then proceeds to tell me to keep his direct # and contact him for anything of concern in the future! NOAH WERNER NEEDS TO BE A MANAGER IF HE ISNT ALREADY if he is then he needs to be the district manager and this young gentleman needs a raise cause he saved your ass (excuse my French please) and he knows what hes doing, does it right and owns and seals and delivers. He will be the best ive ever delt with past present and no doubt future. Thank you so much my friend. I for one APPRECIATE YOUR HARD WORK AND COMMEND YOU ON BEING THE BEST AT WHAT U DO. ROCK ON MY MAN! Thank u thank u thank u

5
Date of experience: Oct 23, 2024

Review of godaddy

They were very patient and helped me…

They were very patient and helped me fix my request.

5
Date of experience: Jun 17, 2025

Review of freecodecamp

The content is fine although there is…

The content is fine although there is better. The nagging for donations is annoying and there is better content out there. Do not agree to donate or you will only get out of it by sending them an email. Which for an organisation that promotes itself as a charity is very underhand.

3
Date of experience: Oct 12, 2024

Review of lego

Outstanding service and customer care

I asked if I could order some pieces to extend my Lego roses and they didn't just oblige, they sent me a gift voucher to pay for them. Out of this world service and many thanks from me to the LEGO team.

5
Date of experience: Jan 25, 2025

Review of chegg

A lot of incorrect information

Overall I use to chegg to help with college questions, but a lot of the answers are incorrect. It’s frustrating to pay so much each month and get incorrect information.

3
Date of experience: Mar 23, 2024

Review of bestbuy

I would prefer to give no stars!

I would prefer to give no stars!! They give you the total run around. Called in to talk to geek squad about a download for a Samsung tv. Geek squad transferred me to tv’s, tv’s transferred me to geek, geek transferred me to tv and tv transferred me back to geek. Gave up and ran into the store. A geek said sure, they could do it and it would take about 20 minutes and it would be $40 so we made an appt. Took tv in and geek kept running to the back to talk to someone else. Finally said they don’t have a computer to do the download they would have to send the tv to a service center!! She had no clue what she was doing and the geek in the back never came out! WORTHLESS!!! Never will go to bestbuy again!! Had an account, but we are done!!

1
Date of experience: Sep 24, 2024

Review of bestbuy

Two bad hp lemons with bestbuy and…

Extremely Disappointed with HP Products and the Best Buy/CitiBank PartnershipI’ve had an incredibly frustrating and disappointing experience with Best Buy and CitiBank, particularly involving the purchase of two HP laptops—both of which turned out to be defective. These were not minor issues either; they were complete lemons that caused endless inconvenience and wasted time.To make matters worse, the financial handling by CitiBank and Best Buy has been nothing short of infuriating. After proactively contacting them to clarify my payment obligations, I was told one thing during our call—that they would handle the decision-making regarding the account. Later, they completely reversed their stance and claimed that the responsibility was mine, even though I had already followed up and complied with their stated instructions.Despite doing everything in good faith, my balance was inexplicably inflated. There was no transparency in how the charges were applied or ballooned. The miscommunication—or worse, misrepresentation—between customer service departments has left me dealing with undue financial pressure and a sense of being completely ignored as a loyal customer.This experience has made me seriously question not only the quality of HP products sold through Best Buy but also the integrity of the financial services provided by CitiBank in conjunction with Best Buy’s store card. I would caution others to carefully consider who they do business with, and to document every step when dealing with these companies.

1
Date of experience: Jun 12, 2025

Review of agoda

AVOID AT ALL COST!!!

AVOID AT ALL COST!!!Booked a room, got a booking confirmation, paid online right away.Drove 2 n half hours to be told at reception they couldn’t find my reservation and that even if they did they are completely full.I was left stranded late nightThe site states“All rooms are guaranteed”Lies, lies, lies.Nothing is guaranteed even after you have paid. When you contact customer support they have zero empathy towards its customers.Always used booking.com never had an issue thought il try agoda, as it had good offers. Biggest mistake of my life! Deleted the app and will recommend others to NEVER EVER USE THIS SITEAVOID. AVOID. AVOID

1
Date of experience: Feb 22, 2025

Review of venmo

Venmo doesn’t keep their word and is unusable now

Long story short, I received a couple thousand from a former friend. They disputed those payments to me, Venmo ruled in my favor the next day and said the case was closed. Four days later, my account is in a negative balance and suspended because they said the friend filed a bank chargeback. So despite their investigation team ruling in my favor and saying it was authorized transactions, I now owe them thousands of dollars and can’t use the app anymore. They don’t keep their word and they will force you to pay fraudulent claims and chargebacks.

1
Date of experience: Oct 08, 2024

Review of Spotify

Bye, don't come back.

Yeah, I hope they spent more money to get in Russia than earned.https://support. spotify.com /ru-ru/article/russia-service-suspended/

1
Date of experience: Apr 07, 2022

Review of IMDb

they dont show negative reviews for…

they dont show negative reviews for rings of power

1
Date of experience: Sep 04, 2022

Review of economist

Fact based

Fact based. Even handed. Declares potential perceived conflicts of interest. Good writing style.

5
Date of experience: Oct 14, 2019

Review of canada

Worst Country Hypokrits

Worst Country Hypokrits. Acting all nice and ripping of foreigners with tax back and Visa Fees and worst service with longest waiting times for getting stuff done. So many call backs and waiting ques wasting time on the phone im happy if i never be confronted with that bs country again. Just want my tax money back and thats it! Btw waited almost 1 Year now its so redicilous

1
Date of experience: Oct 01, 2024

Review of avg

I'm fell security by use the AVG…

I'm fell security by use the AVG programs.

5
Date of experience: Jun 02, 2025

Review of facebook

Made an account just tonight and it was…

Made an account just tonight and it was banned after about 10 minutes.

1
Date of experience: Mar 08, 2025

Review of facebook

Made an account just tonight and it was…

Made an account just tonight and it was banned after about 10 minutes.

1
Date of experience: Mar 08, 2025

Review of facebook

Made an account just tonight and it was…

Made an account just tonight and it was banned after about 10 minutes.

1
Date of experience: Mar 08, 2025

Review of facebook

Made an account just tonight and it was…

Made an account just tonight and it was banned after about 10 minutes.

1
Date of experience: Mar 08, 2025

Review of urbanoutfitters

Unreliable courier contractors

Their prices are pretty high but they do offer some nice items. However, customer service, shipping and communication is pretty poor. To clarify I am in AUS which means I used the Australian UO, the products are still shipped from the US which is the problem. They use pretty average courier services and the partner in Australia hands it over to one of the nation's WORST courier services (couriers please). They lost the parcel so now I have the joy of trying to get a refund from UO when there isn't any reliable form of contacting the AUS team other than a ticket query system that they seem to ignore. I've seen two inquires about my parcel one for the status and one to inform them that the parcel has been lost.

3
Date of experience: Sep 11, 2021

Review of dribbble

V. Enjoyable

My mentor and the course materials were excellent, as were my cohort and the slack community. Just wish the course was a little longer.

4
Date of experience: Jan 23, 2023