Michele Burnett

Reviews

Review of yelp

They just charged us $175 for 2 clicks

YELP just charged us $175 for 2 clicks. Called customer service and they offer me $300 in credit (4 clicks more). We actually had 0 leads, 0 results. When we advertise on facebook and we spend $300 we normally get 600 clicks. Such a different!!!

1
Date of experience: Nov 01, 2022

Review of teachable

Six years and 10,000 students later...

I've used Teachable for the past six years, starting as a brand new course creator with no coding ability. Teachable made it easy to create my first course, and as my school has grown, I've been able to continue to build on Teachable without needing to change platforms. Student experience on Teachable is also excellent. My students are often unfamiliar with online learning and have no trouble navigating through the course content, even the most techno-phobic are able to use the site. In the last six years I've created dozens of courses and served over 10,000 students on Teachable. While there are a few things that could be improved; ability to charge GST to Canadian buyers, better reporting for monthly subscriptions, and I'm yearning for the ability to create a membership community alongside my courses without resorting to separate software, overall, I'm very glad that i went with Teachable!

5
Date of experience: Jan 29, 2020

Review of studocu

The information located has assisted me…

The information located has assisted me with my current studies. Thank you!

5
Date of experience: Oct 05, 2023

Review of payhip

I have had nothing but a great experience

I have had nothing but a great experience with payhip! I am honestly so impressed with this service. It has a beautiful user interface and impeccable customer support; everything seems easy and well-done. The features are great, and I highly recommend this site to people who want to sell their digital goods. Seriously payhip, keep up the excellent work!

5
Date of experience: Feb 25, 2022

Review of Microsoft

How to frustrate a Customer

I was advised my payment for 365 failed to process and I attempted to change the funding source.. Let the tale of woe begin. Trying to change payment type was a disaster, led round in circles time and time again to the point I nearly scrapped 365 altogether. Every attempt I made to pay the €7 was either “bad request” or payment was declined via PayPal. I was asked to renew the subscription, guess what! back to the payment page “ bad request” and “payment declined “ via PayPal. I spent over an hour trying to make the damn payment. I am fully tech savi, how a layman would negotiate this nightmarish process is beyond me. I had to end up cancelling the subscription and subscribing again. Come on guys, if I want to change my payment open (even if the account is past due) please let me. I’m cross even recalling this procedural farce. I decided to eventually dump the subscription and buy office 21, please don’t say you will miss out on certain benefits, I don’t care! I would also advise you have a large button to press to speak to a real person, not bury it under layers of automated nonsense, providing answers to a question not asked. 0 rating from me.

1
Date of experience: Dec 20, 2021

Review of Microsoft

Microsoft Should be shameful…

Microsoft makes you go around the world to contact them. The offer virtual service, but not live chat. In order to speak with a live customer service agent, you have to ring a +18 number. Which is not free as it's outside the UK.I've recently had a brain injury and I'm struggling to use their software/app.

1
Date of experience: Nov 08, 2024

Review of mega

Helpful Service

The response time was excellent and they helped me with my issue.

5
Date of experience: Jan 21, 2025

Review of duolingo

Latest update to Duolingo still absolute rubbish

I repeat. Why on earth have they spoiled Duolingo for no good reason? Old version was so much better. Complete lack of empathy for customers with no way of going back to previous version. I now have a 1718 day streak after a brief return to the Mark 1 version but am now definitely considering leaving Duo for Coffee Break Languages.The latest update, or should it be called a "downdate" is little better, a change to the worse for no good reason whatsoever!

1
Date of experience: Jan 05, 2023

Review of dnb

Utterly useless

Very poor website, nothing seems to work. Trying to update the address of a non-US company is impossible. Google forces you to use this garbage, why do they do that.

1
Date of experience: Feb 20, 2025

Review of crocs

Like everyone else

Like everyone else, I'm still waiting. I ordered 2 pairs 11/24 and nothing. I called: line is busy. I text: no response. I email: nothing. Now I have money indefinitely pending in my account. Great, times are already tough, now I have to wonder when tf the money will be taken out.

1
Date of experience: Nov 24, 2022

Review of zoom

I signed up for three Zoom Phone…

I signed up for three Zoom Phone accounts, expecting reliable and high-quality service. During the setup, I provided all the necessary information to your support team to ensure a smooth transition. Unfortunately, the support team was unable to manage the setup process effectively. Despite multiple attempts and detailed instructions, the issues remained unresolved.Due to the inefficiencies in the service, there was a significant negative impact on my business. The phone numbers were changed without proper notification or coordination, causing confusion and inconvenience for my clients. As a result, I lost between 20 to 22 legitimate customers. This not only affected my business operations but also damaged the trust and relationships I had built with my clients.Due to the lack of reliable service, ineffective support, and the significant negative impact on my business, I can no longer trust or continue using Zoom Phone. I request a review of my case and appropriate action to address these issues, including a refund of the fees paid.

1
Date of experience: Jun 01, 2023

Review of zoom

They took money out of my account

They took money out of my account! I had the basic plan but they stole money!!!!!!

1
Date of experience: Oct 07, 2024

Review of ubereats

What con be better than on time and…

What con be better than on time and pleasant delivery of hot food!

5
Date of experience: Jun 08, 2025

Review of southwest

People cut in line and I got stuck in…

People cut in line and I got stuck in the back what kind of airline is this

2
Date of experience: Aug 30, 2018

Review of namecheap

I have been using Namecheap for several…

I have been using Namecheap for several years, both for my domains and email. I find it easy and intuitive to handle. Fast, efficient, and friendly support

5
Date of experience: May 05, 2025

Review of logitech

I have a g29 steering wheel for almost…

I have a g29 steering wheel for almost a year it still works on playstation but for what ever reason it does not want to conect to pc at all whatever i try it just doesn't want on playstation it works fine for pc it does to respond to any gale nor does it to the g hub itself

1
Date of experience: Sep 12, 2023

Review of lenovo

Awfully slow.

Awful.Website states "fast delivery"Might be true but we are 10 days in and they haven't even sent it yet.No communication regarding it at all.

1
Date of experience: Mar 25, 2021

Review of freepik

Great support service

No Body

5
Date of experience: Oct 02, 2023

Review of yahoo

Cannot log in

For some reason Yahoo have blocked my access for no reason.

1
Date of experience: Feb 09, 2024

Review of evernote

We have been using Evernotes for a few…

We have been using Evernotes for a few years but stopped working on my IMAC and no reply to my support ticket. I see Evernotes do not seem to want to reply to trustpilot or its own Customers. Time to look for a new product, does anyone have have a suggestions?

1
Date of experience: Dec 09, 2024