Review of bestwestern
My wife and I recently traveled to San Diego, to visit family so we booked reservations at the Best Western Seven Seas (04-04-2024/04-07-2024). We arrived about 11:30 pm to check in and received our room key. It was very late and we were very tired and all we wanted to do was get a shower and get some sleep. When we pulled back the sheets and there was dried blood on the sheets where the last person had slept. This was extremely upsetting to us to see someone’s blood staining the sheets of the bed we were supposed to be sleeping in (see Photo). During this time, we also noticed that the hand towels were obviously dirty and wrinkled. I called the front desk to notify the clerk and he readily switched our room. He was very polite and understanding and apologized for the inconvenience. I left my cell number with him as I wanted to talk to the manager when he/she came in the next morning. I was told by the clerk that the managers Sally or Steve would be in around 10:00 am. I stopped in the next morning to see Sally or Steve and was told by Wanda (not a very nice person) that the manager would not be in until 3:00 pm and asked if she could help. I explained what had happened to us last night. At this point she became very indignant and went on to explain that she had “been in the business for 28 years and had never seen or heard of this happening ever before and said that she inspected the room after the maid had cleaned it”. Wow, she was actually called me a liar!!! I wasn’t about to get into a verbal altercation with this employee. I once again, left my number with the front desk clerk so Sally or Steve could call me. The front desk clerk said she would call me in an hour after she talked with her manager. I said that was fine as I wanted to speak to someone about this. Well, it turned out that neither manager had the decency or took the responsibility to call me to address the issue. I was going to talk to the manager about refunding the cost of our room for that night.Since I didn’t hear from either manager or the front desk clerk, I called the Best Western main number and reached a Customer Service Representative. I explained what had happened to us at the Seven Seas location and asked to speak to a Regional Manager or a Regional Director. I was sent to another CSR and soon realized that I would not get to speak with someone outside of the CSR loop. I did ask her to have that night comped and she gave me points for a free night. As this point, I am very frustrated with not being able to speak with a Regional Manager or Director I agreed with the free night offer and ended the call.I have to say that I have never been treated like this at any hotel that I have ever stayed at. The lack of concern for our horrible experience and then I was basically called a liar when we I tried to explain the situation to the hotel staff. I know that this is not a perfect world but, I do expect to be treated with some dignity and respect. After everything I had to go through I am asking to have our whole stay refunded. My reasoning for this is the lack of communication from the hotel managers, lack of concern for this incident and the disrespect, condescending tone and accusations from Wanda and not to mention the health and hygiene issue we encountered.No one from the hotel or their corporate office has contacted me after I sent them email, phone call, or letter. They simply do not care about the customer or their business.
Review of att
Worst Customer Service I’ve ever experienced. I have an internet outage business I manage . I will call on a Monday and I am told the earliest they can send someone is Friday, I will take it since I had no other option. No call , No show. When I called again I am told the same thing, same results. To have someone to talk to takes about two hours waiting on phone. It’s over a month now still no internet and no one has come by or called whereas the last Rep I spoke with promised to call and follow up. What a horrible service. I wished I had another service provider in that zip code
Review of gov
Laughable, I remember reading some years ago that the Met Office had 'invested' in a computer that would be able to predict the weather for a period of three month. The reality is they can't even get it right within a period of several hours on the actual day.I realise UK weather is difficult to predict, everybody knows that but whats the point paying people to consistently get it wrong ?What a country, meteorologists, football managers, politicians, judges, legal people ,,, all get paid great wages for getting it wrong, remarkable.
Review of lego
Review of org
Review of co
Review of deepl
Subscribed a PRO account. The first day worked well. Then it got blocked, first showing a nonsensical message, then "Your translation limit has been reached. Check your subscription status". My status says: unlimited translation allowed.Written again and again to the help center, no answer yet.Not honest.
Review of americanexpress
Going down hill, rapidly. I used to be a huge AMEX fan, but not anymore. Not only are less and less places taking it, they are telling me because of my credit score (which is 899 out of 1000) I am not eligible to take part in the referral scheme, meaning I am missing out on lots of points. WHY can they pick and choose who can benefit from this scheme.
Review of google
Google allows app developers to design apps that steal your money directly from your Google Wallet. When you try to get a refund, they cite Google's "policy" to deny your claim. I reported the charge within minutes and was even told by a Google representative that I would receive a refund. The next day, I received an email stating that, due to their policy, I wouldn't get my money back. I contacted support and was asked to wait 2-3 minutes while they looked into the issue. After 10 minutes, they came back and started being rude, asking if I had reached out to the developer (who lives in China and just scammed me). After holding for 10 minutes between messages and answering useless questions, the representative said he was in the North America queue, and since I was in the UK, he had to transfer me. The new representative asked me to wait another 2-3 minutes. After 9 minutes, they asked a bunch of questions and then said I was in the wrong region again. Finally, the third person said he could help me. He was in the same region as the others and "didn't know" why I was transferred. He apologized for any inconvenience caused. I asked to open a complaint, but he said not to worry, no complaint was needed, and that he would help. Over the next 15 minutes, I asked for a complaint five more times. He refused and said he would only give feedback. I sent him a screenshot from the Google site saying I could contact this same place to open a complaint, but he still refused and insisted that if I allowed him to help, I wouldn't need a complaint. Trying to be patient, I agreed to let him help. He asked for 2-3 minutes to look into things, then came back and said I was not entitled to a refund. He then said he needed to help other customers and ended the chat. This was on July 26. Citing policy to a customer and closing the chat before they can respond is appalling, especially when dealing with something as sensitive as someone's money. The people I spoke to were Ria (very rude, Mart, and the worst Renj who ended the chat on me like Ria). I will NEVER AS LONG AS I LIVE GIVE ANOTHER PENNY TO ANYTHING GOOGLE.You are lucky trustpilot does not have a picture upload feature or else i would upload screenshots of all the lies and bad service meant to test a customers patienceEnjoy the chargeback and the block from my bank you greedy people
Review of google
Google allows app developers to design apps that steal your money directly from your Google Wallet. When you try to get a refund, they cite Google's "policy" to deny your claim. I reported the charge within minutes and was even told by a Google representative that I would receive a refund. The next day, I received an email stating that, due to their policy, I wouldn't get my money back. I contacted support and was asked to wait 2-3 minutes while they looked into the issue. After 10 minutes, they came back and started being rude, asking if I had reached out to the developer (who lives in China and just scammed me). After holding for 10 minutes between messages and answering useless questions, the representative said he was in the North America queue, and since I was in the UK, he had to transfer me. The new representative asked me to wait another 2-3 minutes. After 9 minutes, they asked a bunch of questions and then said I was in the wrong region again. Finally, the third person said he could help me. He was in the same region as the others and "didn't know" why I was transferred. He apologized for any inconvenience caused. I asked to open a complaint, but he said not to worry, no complaint was needed, and that he would help. Over the next 15 minutes, I asked for a complaint five more times. He refused and said he would only give feedback. I sent him a screenshot from the Google site saying I could contact this same place to open a complaint, but he still refused and insisted that if I allowed him to help, I wouldn't need a complaint. Trying to be patient, I agreed to let him help. He asked for 2-3 minutes to look into things, then came back and said I was not entitled to a refund. He then said he needed to help other customers and ended the chat. This was on July 26. Citing policy to a customer and closing the chat before they can respond is appalling, especially when dealing with something as sensitive as someone's money. The people I spoke to were Ria (very rude, Mart, and the worst Renj who ended the chat on me like Ria). I will NEVER AS LONG AS I LIVE GIVE ANOTHER PENNY TO ANYTHING GOOGLE.You are lucky trustpilot does not have a picture upload feature or else i would upload screenshots of all the lies and bad service meant to test a customers patienceEnjoy the chargeback and the block from my bank you greedy people
Review of avast
Review of google
Google allows app developers to design apps that steal your money directly from your Google Wallet. When you try to get a refund, they cite Google's "policy" to deny your claim. I reported the charge within minutes and was even told by a Google representative that I would receive a refund. The next day, I received an email stating that, due to their policy, I wouldn't get my money back. I contacted support and was asked to wait 2-3 minutes while they looked into the issue. After 10 minutes, they came back and started being rude, asking if I had reached out to the developer (who lives in China and just scammed me). After holding for 10 minutes between messages and answering useless questions, the representative said he was in the North America queue, and since I was in the UK, he had to transfer me. The new representative asked me to wait another 2-3 minutes. After 9 minutes, they asked a bunch of questions and then said I was in the wrong region again. Finally, the third person said he could help me. He was in the same region as the others and "didn't know" why I was transferred. He apologized for any inconvenience caused. I asked to open a complaint, but he said not to worry, no complaint was needed, and that he would help. Over the next 15 minutes, I asked for a complaint five more times. He refused and said he would only give feedback. I sent him a screenshot from the Google site saying I could contact this same place to open a complaint, but he still refused and insisted that if I allowed him to help, I wouldn't need a complaint. Trying to be patient, I agreed to let him help. He asked for 2-3 minutes to look into things, then came back and said I was not entitled to a refund. He then said he needed to help other customers and ended the chat. This was on July 26. Citing policy to a customer and closing the chat before they can respond is appalling, especially when dealing with something as sensitive as someone's money. The people I spoke to were Ria (very rude, Mart, and the worst Renj who ended the chat on me like Ria). I will NEVER AS LONG AS I LIVE GIVE ANOTHER PENNY TO ANYTHING GOOGLE.You are lucky trustpilot does not have a picture upload feature or else i would upload screenshots of all the lies and bad service meant to test a customers patienceEnjoy the chargeback and the block from my bank you greedy people
Review of avast
Review of google
Google allows app developers to design apps that steal your money directly from your Google Wallet. When you try to get a refund, they cite Google's "policy" to deny your claim. I reported the charge within minutes and was even told by a Google representative that I would receive a refund. The next day, I received an email stating that, due to their policy, I wouldn't get my money back. I contacted support and was asked to wait 2-3 minutes while they looked into the issue. After 10 minutes, they came back and started being rude, asking if I had reached out to the developer (who lives in China and just scammed me). After holding for 10 minutes between messages and answering useless questions, the representative said he was in the North America queue, and since I was in the UK, he had to transfer me. The new representative asked me to wait another 2-3 minutes. After 9 minutes, they asked a bunch of questions and then said I was in the wrong region again. Finally, the third person said he could help me. He was in the same region as the others and "didn't know" why I was transferred. He apologized for any inconvenience caused. I asked to open a complaint, but he said not to worry, no complaint was needed, and that he would help. Over the next 15 minutes, I asked for a complaint five more times. He refused and said he would only give feedback. I sent him a screenshot from the Google site saying I could contact this same place to open a complaint, but he still refused and insisted that if I allowed him to help, I wouldn't need a complaint. Trying to be patient, I agreed to let him help. He asked for 2-3 minutes to look into things, then came back and said I was not entitled to a refund. He then said he needed to help other customers and ended the chat. This was on July 26. Citing policy to a customer and closing the chat before they can respond is appalling, especially when dealing with something as sensitive as someone's money. The people I spoke to were Ria (very rude, Mart, and the worst Renj who ended the chat on me like Ria). I will NEVER AS LONG AS I LIVE GIVE ANOTHER PENNY TO ANYTHING GOOGLE.You are lucky trustpilot does not have a picture upload feature or else i would upload screenshots of all the lies and bad service meant to test a customers patienceEnjoy the chargeback and the block from my bank you greedy people
Review of avast
Review of wired
Review of tesla
I own two Teslas. Overall, the car is well engineered and handles very well. The issue is dealing with the millennials who work at Tesla. Most of them don't know squat about the cars. Getting where the car serviced is an ordeal, particularly with all the rules and regulations that are ridiculous. Too bad there are not privately owned shops that I can take the car to be serviced.
Review of shorturl
Review of mindbodyonline
Karin helped me with several different tasks on my MindBody site today. She is incredibly knowledgeable on all aspects of the MindBody site. She is fluent in both German and English which is helpful for me as my company is based in Switzerland. She was funny and pleasant and had endless patience for all my questions, no matter how trivial. I so appreciate her expertise!
Review of issuu