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Worst Customer Service I’ve ever…

Worst Customer Service I’ve ever experienced. I have an internet outage business I manage . I will call on a Monday and I am told the earliest they can send someone is Friday, I will take it since I had no other option. No call , No show. When I called again I am told the same thing, same results. To have someone to talk to takes about two hours waiting on phone. It’s over a month now still no internet and no one has come by or called whereas the last Rep I spoke with promised to call and follow up. What a horrible service. I wished I had another service provider in that zip code

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Date of experience: Aug 20, 2024