Karen Horn

Reviews

Review of uber

New user, bad experience

New user, had promotions, complained about a driver now promotions disappeared and my bank card no longer valid in the app, no problem Uber, in UK,BYE AND UNINSTALLED

1
Date of experience: Mar 21, 2025

Review of lonelyplanet

New LP layout, what a mess

Just received the new edition of Vietnam (july’23). I don’t know whether other new LP are the same layout now but what a mess.Hardly any history section, the highlights of the area are not very clear, accommodation and food is no longer at the end of the area’s section but placed along the city at the bottom across several pages or on the side so you need to flick several pages to find what you want.Why can’t it be in the same section?There are a lot more photos but the layout is messy, confusing, not properly thought of and all over the place.Too difficult to find quickly what you need.Don’t look in the contents page for accommodation or restaurant pages, it it not there. Just have to go to the specific city and start turning pages to find these.If it is the way forward for lonely planet, even though I have been a customer for many many years, I will have to switch to a different Guide because I absolutely hate what they have done.A total mess!( Have decided to send it back and awaiting the new edition of a competitor coming out in October)

1
Date of experience: Aug 11, 2023

Review of hotels

Iv used hotels.com a few times but…

Iv used hotels.com a few times but after my last experience I won’t be booking with them again. I had an issue with a hotel booked through them, I was told it had closed down, after weeks of trying to resolve the issue with the hotel direct and get a refund I had no joy and hotels.com wasn’t at all bothered, they said it wasn’t their issue and there was nothing they could do. After getting trading standards involved, and questioning where my money had actually gone? I got the refund from hotels.com They are still advertising the hotel on their app

1
Date of experience: Apr 22, 2025

Review of fandango

Don’t bother buying through Fandango

Don’t bother buying movie tickets through Fandango. I purchased tickets with a gift card and the theater was unable to process them since screening was sold out. Contacted fandango for a refund but since I contacted after the movies start time they couldn’t give me a refund

1
Date of experience: Oct 19, 2024

Review of duolingo

DO NOT FALL FOR THIS

DO NOT FALL FOR THIS! This is a useless program. The sound stops working after only a few minutes and all request for help are ignored. No way to talk to anyone other than an outside vender, also useless.

1
Date of experience: Jul 19, 2024

Review of bitdefender

Great customer support!!

I had issues installing bitdefender and they were able to troubleshoot it without any issues.

5
Date of experience: Apr 29, 2025

Review of amazon

Freedom is not in amazon

If you write a review that explain The way amazon establish its price be sure your review will not be accepted on their site i explain that the price go up go down without reason except that the article i wanted was in my basket from few days the price grow up , i need to remove it, and restart and prepare a new basket few days after to get again a lower price some days after i just explain that in my review: result refuse because to say the truth is not authorized in amazon good review you're accepted , bad review , review they don't want to see you're not published that is the freedom according to this octopus that is amazon

1
Date of experience: Jan 03, 2020

Review of newegg

Reddit Support

u/Newegg_Support helped me greatly and with fast responses. I've heard bad stuff about Newegg support so I was slightly skeptical especially after trying to email their now inactive support email, but the user responded and helped me in a very timely manner.

5
Date of experience: Jun 25, 2024

Review of klarna

i love it.i fell behind and they was…

i love it.i fell behind and they was great

5
Date of experience: Apr 22, 2025

Review of ipsos

I’m an undercover shopper ( yes it…

I’m an undercover shopper ( yes it exists!) I do a lot of companies. This is the one that doesn’t trust. They always make up excuses like you don’t meet guidelines but never mentioned what guidelines then refused to paying. Don’t trust them for anything.

1
Date of experience: Mar 26, 2024

Review of getyourguide

We spent geat time

We spent geat time. Our guide Ragab was very nice and helpful. He was careing about us during the trip. The trip was organised well. Definetley recommend this trip and the guide Ragab!

5
Date of experience: May 14, 2025

Review of bitcoin

The true Bitcoin website

The true Bitcoin website. This site promotes the real Bitcoin.

5
Date of experience: Aug 08, 2018

Review of dashlane

Both Andre and Taciane are very patient…

Both Andre and Taciane are very patient and helpful, Thank you.

5
Date of experience: Feb 15, 2023

Review of X (Twitter)

Twitter, and anything Google related AVOID

Like you tube and anything related to Google the stressful signing in procedures is just too much and I am seriously trying to move away from Google, You tube and Twitter. I have already dumped Facebook and PInterest over a year ago and changed email address. Its just a matter of time till I have dumped all these time wasting companies too.

1
Date of experience: Jan 01, 0001