Josephine Matson

Reviews

Review of gog

Great pricing on a good range of games.

Great pricing on a good range of games.I've never had any trouble with GoG, the sales are good value and happen frequently. Plus the occasional free game, who could ask for more?

5
Date of experience: Jun 14, 2024

Review of garmin

Quibbling over £25 for a map download…

Quibbling over £25 for a map download which does not work. Shame on you garmin!!

1
Date of experience: Feb 13, 2023

Review of duolingo

Unauthorized charges

This app repeatedly charges my credit card for gems that I have not purchased. This has happened three times now. The first time Apple gave me a refund the second time the refund was refused. We will see what happens this time. Watch your account very carefully because they are putting through charges for things that were not requested

1
Date of experience: Aug 16, 2023

Review of chipotle

What’s up with new queso

Had the new queso and it was horrible. Had no taste and was filled with chunks of idk what. It was 4 dollars for a tiny cup. Tacos were disappointing as well. I’ll stick with MOES. It’s 4 dollars for a bowl of queso and it’s really good. I took a pic of them side by side. The moes bowl it 10x bigger and same price.

1
Date of experience: Mar 05, 2020

Review of capterra

I've been reviewing on Capterra for a…

I've been reviewing on Capterra for a few months now. For each review, you get a $10 Amazon e-giftcard. You have the option to review up to 10 times each month, giving you $100/month in Amazon credit. Then, the next month you can do it all over again - earning up to $100 in Amazon credit. It typically takes 2-3 weeks for Capterra to send you the credit, which is in the form of a secured redemption link. Awesome opportunity for some extra cash on the side.

5
Date of experience: Aug 09, 2018

Review of zoom

Poor Customer Experience

We hold a number of Business Zoom Events Licences. While the product itelf may be great, the Customer Account Management at Zoom leaves a LOT to be desired. Multiple emails and phone calls go unanswered. Requests for information, and meetings to discuss are ignored, or incorrectly actioned.Given the popularity of the product, it would be wonderful to see some Account Management Standards introduced or enforced to ensure customer satisfaction. As it stands, poor customer interactions have caused us to look elsewhere for similar product.

1
Date of experience: Jun 06, 2023

Review of hostinger

Customer service and relations was top…

Customer service and relations was top notch. Real helpful and understanding. Response was timely as well. 10/10

5
Date of experience: Jul 01, 2025

Review of freepik

I've been using Freepik for over 6/7…

I've been using Freepik for over 6/7 years now. It helped me get work done quickly when time was of the essence... I've used premium subscription while in a team of designers for my employer for years.

5
Date of experience: Nov 06, 2023

Review of expressvpn

Express VPN loves to say they have great customer service, but absolutely fail to follow through.

Express VPN worked great, but their customer service was terrible. I went to cancel my VPN because I couldn't afford it anymore. They offered me 30 days free which I accepted, however they charged me for the month anyway. I contacted them on their app and they were reluctant to give me a refund because they said that I couldn't get my 30 day money back guarantee and the 30 days had passed, which was completely unrelated to the problem at all. They made it out as if they were doing this great thing for me by giving me a refund because "I am a valued customer." They then refunded me and didn't give me the 30 days free that I had been offered. Express VPN says they have great customer service, but they behaved like this whole problem was my fault.

1
Date of experience: Mar 17, 2025

Review of dashlane

Problem solved thanks.

No Body

5
Date of experience: Jul 19, 2022

Review of Facebook

I dont think it is fair that they do…

I dont think it is fair that they do not allow you to see who reported you and then, ban your facebook account. We have the right to know who reported us, and many people will restraint to be evil.

1
Date of experience: Jan 01, 0001

Review of YouTube

I trully HATE ads

I trully HATE ads! Not being able to skip them ruins the youtube experience. The greed of Google is amazing! When I cant skip an ad,I skip the whole video,thus costing the presenter views/revinue and Google revinue as well. Hey yourube ENOUGH OF THE GODDAMN ADS!

2
Date of experience: Jan 01, 0001

Review of Google

Google is bast app

No Body

5
Date of experience: Jan 01, 0001

Review of Google

Google wouldn't let me send my email at…

Google wouldn't let me send my email at Christmas. I might send 4 at a time. GOOGLE CLAIMED I HAD SENT 500 IN ONE DAY???? I'm a pensioner what are you doing to me?

1
Date of experience: Jan 01, 0001