Megan Quinn

Reviews

Review of godaddy

Customer service representative with…

Customer service representative with patient and clear in his communication

5
Date of experience: Jun 29, 2025

Review of jimdo

So far so good..

So far so good! Many of these websites you have to pay for so early before you even get a chance to roam around and see how it operates. As an individual wanting to get into the modelling industry I have utilised the platform to create a mini portfolio and I have not had to pay for anything! I am not asking for much.. just a place to display my photos and a bit about myself and allow others to see. I am super grateful that they have enabled this!

4
Date of experience: Feb 05, 2021

Review of agoda

They advertised breakfast as included

They advertised breakfast as included, but after booking, it was surprisingly not mentioned in the confirmation. Their communication is extremely difficult—they are not direct, always assume they’re right, and don’t bother genuinely looking into your issue. Very misleading and disappointing experience.

1
Date of experience: Jan 01, 2025

Review of usps

Just terrible. Avoid this service.

1) They are being late with delivery for more than 3 days from their estimated delivery, and the package did not arrive yet, so, it will be even more;2) They need more than 5 days to deliver a package to a distance less than 10 miles since the day the package arrived to their facility;3) They fail to provide tracking;

1
Date of experience: Jun 16, 2025

Review of x

X support is a joke

In January my account was hacked. Someone changed my password and put a 2FA on it. So far I have reported it to X support 9 times. When I'm not complete ignored, they answer me with a default answer saying that "after some analisys, they concluded that I have control of my account". No matter how many times I say I don't have control of my account, they just keep repeating the same message. Luckly for me I barely use this plataform, and I don't depend on it for nothing. I followed like 20 people, and had 0 followers. It's easier to make a new account with a new email. One good thing to take from this case is that I'll never take X seriously, like for a job or professionally.

1
Date of experience: Jan 28, 2025

Review of Spotify

Poor performance over the past year

I have been a average a user of Spotify for numerous years. I added my daughter’s account on so now we pay £17 a month. I am deeply disappointed for the past year. The service is not been up to scratch now when I want to listen to Spotify it plays a song for two seconds and then it meets itself or it skipped several songs and then doesn’t play again. I have asked for help through the Spotify chat through Facebook. The guy seems okay but he doesn’t understand what I’m trying to explain. He’s just telling me to wipe my account and start again but obviously it’s taking me several years to build up my library and I don’t wish to delete it all I have already deleted the app and reinstalled it but it hasn’t made any difference whatsoever. I think I might have to use a different platform because I need to have music at night when I sleep and I haven’t slept well for a few days now I’m getting quite aggravated. Why can’t they irritate responsibility? That is obviously something to do with their end but anything to do with technology they always want to blame you and your software they just say just delete the app like it makes any difference whatsoever is so frustrating.

1
Date of experience: Jan 21, 2025

Review of samsung

Horrible Samsung Flip5 preorder experience (Lost package + horrible customer service)

The story started on 7/26 at 5 am PST when Samsung was announcing the new product. I placed the order instantly as a fan of the Flip. However, my reservation coupon, $50 through email, could not be redeemed. I have to contact customer service to get a new one generated. Then my order was canceled, replaced, canceled, and replaced… . again and again for 4 times in a row. Finally, I was able to have the 5th order confirmed, which is promised to be delivered on 8/11.On 8/7, I received a shipping notice from Samsung that the package was shipped from KY. It arrived in CA the same day and said the expected delivery date was going to be 8/8. I got off work earlier to get home and see the phone sooner. Surprisingly, UPS did not deliver it as promised. This is the first disappointment. I was hoping for the second day, then.On 8/8, the same story: I got off work early, waiting for the phone till 7 pm as promised by UPS, but nothing came. Hoping for the next day. (No tracking update)On 8/9, without a surprise, there was still no update on tracking. No delivery, no notification, no notice, no phone for sure.On 8/10 (the day I wrote this review), there was still no update from UPS, so I called them, and they had no idea where the package was. The agent suggested I open a lost package case, so I did. Then I was informed that: the case takes 8-15 business days to investigate (about 3-4 weeks in reality); the shipper, which is Samsung, will be notified if the package is actually lost, or in the case, the phone is found, it will not be delivered to me but instead be returned to Samsung directly.It was a horrible experience to call UPS three times, taking me over 1 hour with upsetting conversations already, but this is nothing to do with Samsung.Then, I have to call Samsung to request a solution. This is the biggest nightmare. Long story short, there were three agents in a row to get to an established case. The process took me over 1 hour.The first agent was extremely unprofessional in communication. She was barely understanding my issue and kept counting days on the UPS tracking (the reality is a lost package case is already created, so that I will never receive the phone, no matter if it is found or lost). I explained the UPS situation, but it turns out this agent is just ignorant. She lacks the capability of understanding, doesn’t know how to inform the customer before putting her on hold, and did not reply to me when taking notes (which never exists, I will elaborate later). Then, of a sudden, she transferred my call to the next agent when I requested her college or supervisor.Then it comes to the second person. This agent is actually decent because she is professional. She is from the promotion department, which is utterly a mistake made by the first agent. However, she took down notes very comprehensively and transferred me to the right department (which is order support). Finally, I am in the right place after being transferred to the 3rd agent. This agent took good notes, which I could tell from the keyboard clicking from the phone. She created a case to follow with UPS and mentioned my desire for a replacement phone, either shipped to me or pick up locally in Samsung Store. Now it comes to a conclusion, finally. If I may, I want to add some notes here:I use iPhone for personal use and Samsung for work. Each phone or OS has pros and cons, but the customer service or company guideline is day and night.For a company of this size, Samsung needs to have ethics in improving customer experience. A replacement phone has to be requested after such a difficult process (which is actually under review currently), especially under the condition that the original phone will either be reimbursed to Samsung or returned to Samsung from UPS. This is just poor company customer service.The customer service agents need to improve. Among the three agents, 1st was just a nightmare, 2nd and 3rd were decent. If they want to compete with the top tier, be like the top tier competitors and invest more in customer service.From what I have gone through, I don't put hope on the case will be handled as I expected. The order will mostly be verified lost after about a month, and a refund needs to be requested by me. At that time, I should not be interested in the same phone with less discount offered on pre-orders.In general, this has been a very disappointing experience for a loyal Samsung Foldable user since Fold 2. Throughout the years, I kept using both mobile systems and felt the difference in companies from different angles. From now on, the selection is simplified and justified.Nobody should waste excitement, a good mood, and hours of life on a mess like this and customer service phone calls for a product that has a similar replacement in the market. Loyalty is just not rewarded or respected.

1
Date of experience: Aug 09, 2023

Review of preply

Cannot access the chat to print out all…

Cannot access the chat to print out all the lesson notes provided by teacher during lesson.See below: preply has no human support - just AI bots. The replies to the different complaints are identical! Save yourself the trouble: there is no way to print out from the chat in preply!

1
Date of experience: Jun 30, 2025

Review of kroger

"Reward" Loyalty??

Why does Kroger "reward" loyalty with coupons for 10% off some unrealistic value that you would never use on a weekly basis for 2 people?? It actually is starting to make me angry as I haven't used them in months - went to high - and they STILL send out these coupons for HIGHER than the last month's that you never used! Way to reward loyalty!

1
Date of experience: Jan 05, 2024

Review of avg

flat out

flat out: It WORKS!but ... if you add up the cos for all of the different parts, - I cannot afford to continue to use it. It is not because of my age (79), as a retiree income is limited and as an 80% disabled veteran, there are still other alternatives, especially when there are 3 computers in the household.

4
Date of experience: May 26, 2025

Review of google

Google theft…

I bought a google play gift card for 9.00£ loaded it on my google play and I did not get my money from them. I could not get my money from the seller and google play is saying this may take weeks to sort out this is theft.

1
Date of experience: Apr 17, 2025

Review of coursera

I still haven’t received my refund from…

I still haven’t received my refund from a cancelled course.

2
Date of experience: Dec 09, 2024

Review of google

Google theft…

I bought a google play gift card for 9.00£ loaded it on my google play and I did not get my money from them. I could not get my money from the seller and google play is saying this may take weeks to sort out this is theft.

1
Date of experience: Apr 17, 2025

Review of coursera

I still haven’t received my refund from…

I still haven’t received my refund from a cancelled course.

2
Date of experience: Dec 09, 2024

Review of google

Google theft…

I bought a google play gift card for 9.00£ loaded it on my google play and I did not get my money from them. I could not get my money from the seller and google play is saying this may take weeks to sort out this is theft.

1
Date of experience: Apr 17, 2025

Review of coursera

I still haven’t received my refund from…

I still haven’t received my refund from a cancelled course.

2
Date of experience: Dec 09, 2024

Review of google

Google theft…

I bought a google play gift card for 9.00£ loaded it on my google play and I did not get my money from them. I could not get my money from the seller and google play is saying this may take weeks to sort out this is theft.

1
Date of experience: Apr 17, 2025

Review of coursera

I still haven’t received my refund from…

I still haven’t received my refund from a cancelled course.

2
Date of experience: Dec 09, 2024

Review of whatismyipaddress

No Info Overload

great amount of info with additional source verification. well done and thanks a lot.

4
Date of experience: Feb 10, 2017

Review of vrbo

Extremely poor customer service

Extremely poor customer service, spoke to three different people about the host cancelling our property on short notice, got told 3 different things. Because of this I booked a separate booming for my stay only to be told the next day that I could of had the extra amount reimbursed even though I got told explicitly that there was no financial help offered and that it would only be for finding a new property!It was my first time with Vrbo and certainly my last!Property: 7884989Reservation ID: HA-F1GP02

1
Date of experience: Jul 04, 2024