Zoe Collins

Reviews

Review of smartsheet

Say they close your account but charge you again

I have written to shut down my account twice, and they say it is solved, but then I am charged again. This is a scam company.-

1
Date of experience: Jun 06, 2025

Review of seatgeek

Your website performs as I desire

No Body

5
Date of experience: Nov 11, 2024

Review of royalcaribbean

Terrible Customer Service, Wonderful Cruises

We have cruised RCCL for decades and WERE super loyal to the brand until now. With COVID we had a cruise canceled like the rest of the world. We were super sensitive to what everyone, including companies were going through to navigate successfully. We decided on a refund vs. cruise credit as we are talking thousands of dollars that I would rather have in my bank collecting interest. Cruise was canceled on 2/25 and at that time a full refund was requested/committed to. It is now 5/4 and we are still waiting on our refund. I have reached out several times - first being told the normal 14-30 days is now up to 45 days. At 45 days I pinged them and they stated "a box was not checked holding up my payment" now they will make sure it is in the next 10 days... here we are still no payment. I totally get how hard this must be on the cruise lines, but to hold my money for over two months now is absurd and feels almost criminal. This has changed, dramatically, how I feel about RCCL future forward. I work in business and know that there is no way that it takes this long to return money to any customer. I have filed a case with the BBB but am not confident that will do anything. It is clear from the other reviews in here that they simply do not care.

1
Date of experience: May 04, 2021

Review of mailerlite

Access to customer service #1

Easy access to "human" customer service is important to me and I found that was non-existent with MailChimp!

5
Date of experience: Sep 06, 2022

Review of issuu

Billed wrong credit card

Although I wanted to actually speak to someone to assist me, my concerns were handled quickly, and the technician was able to address multiple issues.

5
Date of experience: Sep 04, 2020

Review of hulu

LESS THAN 1 STAR

LESS THAN 1 STAR, ACTUALLY. I FEEL DUPED AND LIKE HULU FEELS WHAT THE CUSTOMER DOES NOT KNOW WON'T HURT HULU AND THAT HULU TAKES ADVANTAGE OF CUSTOMERS TO ANY EXTENT THEY CAN. I HAD A HULU ACCOUNT SINCE AROUND MAY WHICH I SPECIFICALLY ESTABLISHED FOR THE DVR RECORDING ACCESS. FROM THE BEGINNING MY RECORDINGS WERE ALWAYS CUT OFF BEFORE THE PROGRAM ENDED ANYWHERE FROM 5 TO 10 MINUTES NOT INCLUDING THE POSSIBLE CREDITS AND RECENTLY MUCH MORE CONTENT. I DID NOT HAVE TIME AND I AM NOT TECH SAVVY AND WAS INTIMIDATED AFTER THE FAILURES TO FIX IT INITIALLY, BUT, I JUST KEPT TROUBLESHOOTING FROM TIME TO TIME ASSUMING I WAS DOING SOMETHING WRONG AND WOULD NEED TO TAKE TIME AND CONCENTRATE MY EFFORTS AND CHECK ALL THE BOXES BASICALLY. I COULD NOT IMAGINE ANYTHING WAS ACTUALLY WRONG WITH THE HULU PLATFORM. DEC 2, TODAY, EXHAUSTED, I BROKE DOWN AND CALLED HULU SUPPORT ONLY TO SPEND AN HOUR OR SO TO BE TOLD HULU IS AWARE OF THE ONGOING PROBLEM AND DOES NOT HAVE A FIX FOR IT. I HAVE BEEN CHARGED FOR THAT FEATURE THAT HAS BEEN MALFUNCTIONING SINCE THE ONSET AND PRICES HAS RISEN SO I WAS PAYING MORE FOR THE SERVICE I WAS NOT GETTING. WHEN I CANCELLED TODAY, THE REP SAID HE COULD ONLY GIVE ME 1 MONTH BACK...THAT WORKED OUT TO APPROXIMATELY 2 WEEKS SINCE I HAD RECENTLY PAID MY BILL...WHERE IS MY COMPENSATION FOR ALLL THOSE MONTHS THAT THAT FEATURE THAT WAS VERY IMPORTANT TO ME, MALFUNCTIONED??...WHY ARE THE CUSTOMERS NOT MADE AWARE OF THE PROBLEM AND COMPENSATED FOR OR HAVE THEIR ACCOUNT RECONFIGURED FOR THE GLICHE IN THE HULU PLATFORM?

1
Date of experience: Dec 02, 2024

Review of forbes

Censorship is Ridiculous.

Censorship is Ridiculous.Unbelievable that this company is actually trying too punish anyone or any companies that possess differing values or beliefs or politics. NEVER again!

1
Date of experience: Jan 14, 2021

Review of flexjobs

Great customer service

The chat customer service was thoughtful and 100% human which is a nice change.

5
Date of experience: Mar 17, 2025

Review of experian

Too much marketing

While it was very easy to freeze my credit the number of marketing outreach emails and variety of salesmanship around my credit information was disturbing, I’ll be opting out of future marketing.

2
Date of experience: Jun 15, 2025

Review of bitwarden

A basic feature is missing

A basic feature is missing: the sorting of the passwords. Paid users have requested that for many years, the devs have said many times it was in the works and soon released and they lied each and every time. The program is working well, but the usability is nowhere near its competitors because of that missing feature. After 7 years, the devs have not implemented a simple sort so that, for example, you can see the most recent passwords added or modified: indeed, you can't even do that!

1
Date of experience: Apr 04, 2025

Review of yoast

Yoast is best plugin for wordpress…

Yoast is best plugin for wordpress wesbite for you should say business or marketing of our products Thanks

5
Date of experience: Jul 02, 2025

Review of Shopify

So far I've payed and no confirmation…

So far I've payed and no confirmation has been sent. I am wondering if it's a scam.

1
Date of experience: Dec 11, 2024

Review of mercari

been using them for years and deleted…

been using them for years and deleted my account today after buying pants listed as the completely wrong size. they addressed me as “muhammad” even though my name is clearly stated in my email handle and said the seller delivered what they promised. i will never use this website ever again.

1
Date of experience: Jul 02, 2024

Review of g

Kyle has an honest and good demeanor

Kyle has an honest and good demeanor. He did an excellent job of trash removal. I plan to use him again the future and will recommend him to others.

5
Date of experience: Jan 21, 2024

Review of flaticon

The best place to find free an pro…

The best place to find free an pro Icons.

5
Date of experience: Jan 02, 2025

Review of dreamstime

Advice Worked Perfectly

The advice from Mahai to clear the cache and cookies of my browsers worked perfectly to solve a problem with how Dreamstime was displaying on my computer in an unworkable way. I was unable to figure it out on my own. The response time was reasonable.

5
Date of experience: Jun 01, 2023

Review of dreamstime

I am always able to find an image that meets my needs

I am always able to find an image that meets my needs. The variety and selection is outstanding. Images of all shapes and subjects are readily available.

5
Date of experience: Mar 29, 2024

Review of uniqlo

I accidentally bought two items online…

I accidentally bought two items online - mainly because their website is so terrible. Paid 7 dollars for return shipping because they only accept exchanges of certain items at the store. Still waiting for my refund - 15 days later and my package is still in transit. The clothes are fine and I’d buy them again in the store but never again online.

1
Date of experience: Jan 09, 2022

Review of ubisoft

HORRIBLE customer support

No Body

1
Date of experience: Jul 29, 2019

Review of printful

Seamless integration

Seamless integration, saved me so much time. Easy to set up.

5
Date of experience: Jun 07, 2025