Review of guitarcenter
I bought a guitar and lessons for a Xmas gift on December 3rd. They immediately double charged my card. It took 5 weeks and half a dozen in person visits to get the second charge reversed. A nightmare.Then a month later, I noticed another charge on my card from guitar center for $260 that I did not authorize and was not even aware of. They auto charged my card for another fraudulent charge!I called them 3 times to get the charge reversed but its like talking to a potato. The employee told me, "oh we're like a gym membership, you have to cancel our autorenewal or you get autobilled and we dont refund or cancel charges." But, when you purchase from them they DO NOT inform you of this and they dont require your signature to impose this "gym membership" on you.Useless employees and zero customer service. This place has a fraudulent billing system and they make it nearly impossible to rectify their charges. I had to cancel my card and file fraudulent charge alert with my bank.I highly recommend anybody to stay away. A racket. They must be desperate for business if they have to scam customers for extra money. Not a sustainable business model and I'm sure we will see going out of business signs on this building soon.Oh and a side note... The instructor for the lessons was terrible. Not even worth the cost in the first place. This place is garbage all the way around. What type of musical instrument store compares themselves to a "gym membership"?If you buy anything from this store, pay cash or report your card stolen immediately after you leave the store to save yourself a major headache later.FOLLOW UP: Guitar Center answers complaints with the same fraudulent response that if you email the yourguitarcenter address they will address the issue. But when you email them they respond with the same exact response AGAIN! I stand by my complaint 100%. This is a company that scams it's own customers. Beware of giving them your credit card or debit card. They WILL store it and then add unauthorized charges over and over again until you report the card stolen.
Review of eventbrite
Eventbrite's platform took me to the heights of rage after spending a full day creating a complex event with many different ticket types. It had not given me a clear way to set the weekend event date, leaving me to assume I had to add it in as multiple dates (Sat & Sun), which I then did. After the day's work creating all of this, and hitting publish, it transpires that the multiple dates meant it was selling weekend tickets for both weekend days - i.e. two lots of tickets. Ah, I thought. I'll go and change the date - as you would expect to be able to do on an event ticket platform. Not so. EB locks in the settings the moment you hit publish. After contacting support, which I admit was quick and responsive, it transpired that they expected me to delete every ticket and start again. Ludicrous. When I said as much, the 'workaround plan' began. After around 2 hours, every suggested option failing, and options I was told to select not existing, and it being 11pm, I gave up and asked them to send me detailed instructions of what to do the next day. The agent duly did so. As you probably guessed, the instructions - an article straight from EB help - advised me to select settings that once again, did not exist. Infuriated once again, I contacted support. After having to explain in detail what went on, I was advised to follow steps I already knew did not work. After trying several more unsuccessful methods of bypassing their insane system, 1.5 more hours had passed. At this point, the agent offered to fix it himself in the back end. ??? Forgive me if I'm being thick, but is that not what should have happened immediately, the first time I got in touch? Is it not the definition of 'support'? Some time later, the agent had made a complete copy of my event for me to republish. I can't fault the politeness or responsiveness of the agents, but what on earth is all this about? My cortisol is through the roof from pure exasperation. If I had not already invested a full day of my life and been up against already passed deadlines, there is no way I would have used this platform. The two stars is only because the issue did eventually get fixed and the agents were polite and trying to help. WHY Eventbrite has such a backward system is beyond me - this is basic stuff. Let your customers change their event dates, especially if they haven't sold tickets - dates change all the time! Absolutely ridiculous.
Review of animoto
Review of otto
Review of macromedia
Review of gov
I was informed to send my passport in April to confirm my dob. I told them that I was going on holiday in June so I need my passport ASAP. They reasure that my passport will be scanned and sent back straight back. I phone them twice a week to ask them where is my passport they said in the post .I did send a cover note stating I was going on holiday in June. The week before my holiday hmrc told that they have lost my passport. I was angry and livid that it was to late to send for a new passport. I lost out on a 400pound holiday and no passport. My surprise my passport turn up a week after my holiday 9 weeks after I sent them my passport to confirm my dob. Now its November and im still waiting for them to contact me to discuss the formal complaint. Hmrc most of your staff lied to me several times over the phone . Staff need more training nothing of them got a clue whats going on.UPDATE I PHONE HMRC this morning to find out whats going on . I have spoken a member of staff he have haven't got a clue either. I ask him how do you contact the complaints department the response i got he didn't have a clue no phone number or email address. My question is how do you deal with your complaints if noone can get through to the department. The staff couldn't reply . All the staff need training again they haven't got a clue how to deal with complaints. My next step Ombudsman
Review of GitHub
Review of creativemarket
Review of chegg
Review of BBC
Review of venmo
Yesterday I did an instant transfer and the app said it was successful. A few minutes later my debit card was declined at the grocery store and I had no gas to get home. After a truly challenging time finding a human there I was told it would be 30 minutes. Four and a half hours later the money was transferred and I had been sitting stranded in a 95 degree car. Numerous phone calls were not helpful. One of their distracted, apathetic employees actually said “that’s great.” I have a few emails from them bragging on their great service and how they refunded the transfer fee. But they will not admit their error and they downplay by near-stroke by calling it inconvenient. Normally their system works fine, but when it doesn’t you CANNOT rely on these people to do anything about it except suggest that you keep smiling.Today I used a different app, and I did smile.
Review of typeform
Typeform has consistently surprised me with their ability to provide an all-in-one tool for gaining insight into our customers'/potential customers' mindset, path, etc. As an entrepreneur/marketer, I think Typeform is revolutionizing the game by speeding up the tempo to how soon a company should fully understand its consumer base. Thanks for creating a great tool guys.-Dylan Jones, Finatic Tackle
Review of tripadvisor
We booked a tour of the Seville Cathedral, but the tour guide did not show up. We requested a refund, but TripAdvisor refused. They claim that the tour operator reported that their guide was there, which is simply false. We were at the designated meeting point 10 minutes before the start time and waited until 20 minutes after. No guide ever showed up.
Review of kroger
I currently work for a Kroger subsidiary in Colorado, by far one of the worst companies I've ever worked for, they are unorganized, ignorant to problems, or they just don't care. With all the money Kroger brings in every quarter is plenty to provide the stores with cart pusher machines. Companies going out of business have had them for years, I've complained to the union, but nothing ever happens when you finally get through to them
Review of tiktok
Review of houzz
Review of farfetch
Review of crunchyroll
Review of care
Please do your research and do not use this site! Absolutely a scam! Charged me $39 month (thought I was paying for 1 month, but it was a subscription that I had to cancel) I needed someone to take my dad for an outpatient appt because I was traveling, and the VA said that they couldn't provide transportation. Only one person responded to my request after sending multiple requests, which left me with just one option. Those who applied were not qualified due to the time restraints or they had bad reviews. I asked for a refund within a few days and was told there is a no refund policy. Also in fine print it states that it is our responsibility to vet the applicants. What??? Then what am I paying for??? Just another company trying to make money to do nothing, creating a website and charging you to use it with no results.
Review of groupon