Crystal Sousa

Reviews

Review of facebook

⚠️ WARNING to Anyone Considering Buying…

⚠️ WARNING to Anyone Considering Buying CNC Machines from BCAMCNC⚠️I'm sharing this after months of frustration, downtime, and lack of support.I purchased a CNC and an edgebander from BCAM, and it's been nothing short of a nightmare. From day one, the machines had issues — mechanical, electrical, and software-related — and getting proper service or support has been next to impossible.Despite repeated calls, emails, and service requests, their team has been unresponsive and unreliable. As a business owner who relies on this equipment daily, the lack of accountability and follow-through has caused serious delays and financial loss.Their machines might look good on paper or in a demo, but don’t be fooled — the real test is what happens after the sale, and in my experience, they completely failed.If you're planning to invest in CNC machinery, do your homework and ask around. I regret trusting this company, and I don’t want others to go through the same experience.Feel free to DM me if you want details or proof.#CNCWarning #BadExperience #PoorSupport #DoNotBuy #WoodworkingCommunity #ShopSmart

1
Date of experience: Jun 05, 2025

Review of facebook

We were quoted $110 to clean our oven…

We were quoted $110 to clean our oven but charged $350 . Even though it was a terrible job. We tried to contact the company but they didn't respond. So we disputed with NAB the extra charge. After this Just Ovens charged us over several transactions $11000. So stay away

1
Date of experience: Sep 12, 2024

Review of facebook

⚠️ WARNING to Anyone Considering Buying…

⚠️ WARNING to Anyone Considering Buying CNC Machines from BCAMCNC⚠️I'm sharing this after months of frustration, downtime, and lack of support.I purchased a CNC and an edgebander from BCAM, and it's been nothing short of a nightmare. From day one, the machines had issues — mechanical, electrical, and software-related — and getting proper service or support has been next to impossible.Despite repeated calls, emails, and service requests, their team has been unresponsive and unreliable. As a business owner who relies on this equipment daily, the lack of accountability and follow-through has caused serious delays and financial loss.Their machines might look good on paper or in a demo, but don’t be fooled — the real test is what happens after the sale, and in my experience, they completely failed.If you're planning to invest in CNC machinery, do your homework and ask around. I regret trusting this company, and I don’t want others to go through the same experience.Feel free to DM me if you want details or proof.#CNCWarning #BadExperience #PoorSupport #DoNotBuy #WoodworkingCommunity #ShopSmart

1
Date of experience: Jun 05, 2025

Review of softwareadvice

Seamless, effective, and easy to use

The team at software advice listened to what we were looking for and provided a wide range of options to choose from. The process was seamless, easy to follow, and filtered out all the software options that didn't suit our needs which would have taken weeks to complete on our own.

5
Date of experience: May 06, 2025

Review of houzz

The process was fine other than it is difficult to find / order the accompanying downrod

The process was fine other than it is VERY difficult to find / order the accompanying downrod, I think I will really like the product. I can't wait for it to arrive.Now I have to bribe my husband to install it . . .

3
Date of experience: May 02, 2025

Review of bluehost

Aiman S was really knowledgeable and…

Aiman S was really knowledgeable and resolved my concern in a very short period of time. Thank you so much Aiman for your prompt help.

5
Date of experience: Jun 21, 2025

Review of teamviewer

it was that fluid with read and copy…

it was that fluid with read and copy from remote,

5
Date of experience: Jun 12, 2025

Review of teamviewer

Excellent help for me as a very senior…

Excellent help for me as a very senior lady, with my son sorting things out for me from his computer

5
Date of experience: Jun 29, 2025

Review of Shopify

Never paid me for my sales and horrible support

I was supposed to get a payout on 2nd July of 2900 euros, but my bank automatically refunded shopify, Now,i am for 12 days trying to solve this via email but they only say they are going to escalate the situation and never reach back to me. My company has lost several costumers, we had many chargebacks because of this. They never help. Today i contacted my lawyers, i am done talking. I am going to court now.

1
Date of experience: Jul 02, 2024

Review of sage

Sage continues to develop its cloud…

Sage continues to develop its cloud product, especially for accountants, and I have now switched away from their desktop 50 software and use it for all of my clients - and the compliance components are free! I understand it may not be the best fit for everyone but definitely worth considering.

5
Date of experience: Jul 31, 2024

Review of depop

Cannot fault my first experience on…

Cannot fault my first experience on Depop. Purchased trainers from seller and arrived within a week. I was kept informed of my order throughout.

5
Date of experience: Dec 08, 2023

Review of clover

Very good customer service

Very good customer service. Very professional.

5
Date of experience: Feb 16, 2024

Review of amazon

I bought a Kindle thinking Kindle - Ads You’ll Love Because They Never LeaveI was…

I bought a Kindle thinking I was getting a nice, simple e-reader. Instead, I paid for a pocket-sized billboard that keeps shoving ads in my face every time I turn it on. Amazon claims you can pay to remove the ads, but every time you try, the website hits you with the classic “Something went wrong, please try again later,” like a bad joke on repeat.Over the past month, I’ve been on a customer support roller coaster. I followed every pointless instruction they gave me: change this, update that, stand on one leg. Nothing worked. And after all that effort, the ads are still there, and support either repeats the same nonsense or just stops replying like I don’t exist.The Kindle hardware is fine. But who cares if you’re stuck with a fancy ad screen that refuses to let go? This has been the worst support experience I’ve ever had. The company clearly doesn’t care about the customers who pay them, and their responses feel downright disrespectful. If you like wasting time, energy, and a chunk of your sanity, this is the perfect product. Otherwise, do yourself a favor and stay far away.

1
Date of experience: Apr 10, 2025

Review of thumbtack

10 stars!

Customer service from the minute I was referred to them to finish, they were awesome! Great customer service and great work. Painter made sure I was happy with everything and went over and beyond. Pricing was literally half the other quote. I’ll be going back to them and referring everyone I know! 5 stars isn’t enough, I give them 10 stars 😁

5
Date of experience: Jul 08, 2023

Review of crowdstrike

Rang them to find out how to remove…

Rang them to find out how to remove their infernal software as it was blocking access to the internet on my personal desktop. Encountered a rude person who just said it was not their problem and I just had to wipe the hard drive and start again, then she hung up on me when I suggested "are you lot not in enough trouble at the moment?" They NEED to have some way to verify that your device is a personal one that is not connected to any company and should not have the software on as it would be illegal for you to have it on and therefore it should be in their best interests for it to be removed. Absolute fools with no care for the consumer.

1
Date of experience: Aug 26, 2024

Review of co

Having had one good experience

Having had one good experience, I've now been charged the incorrect amount for a second time. I have emailed three times but have received no response. Terrible customer service for an expensive product.

1
Date of experience: Jul 28, 2021

Review of squarespace

What a piece of s***

How the hell is this somehow the standard and go-to for all my colleagues? What a piece of garbage. Horrifyingly poor user experience. Customization is an absolute joke. The templates are gorgeous (simple as all gtfo with gorgeous photography how about that) but a usability nightmare. And after a day of hair pulling and frustration it'll break and turn inside out for a reason impossible to understand. What a waste. Thanks Squarespace for giving to the world something that causes so much grief. I hope you actually give a damn and do something. I want so much more than just my money back. What a damn headache.

1
Date of experience: Nov 22, 2016

Review of squarespace

I have been using SquareSpace for years…

I have been using SquareSpace for years mainly because it is easy to copy from Word into their blog and because I'm already there. But I despise this company. They have zero customer service, and no phone service.They have problems with their plans. For instance, the plan that I originally bought looks terrible on mobile, and they have no software to install it into another of their web builders. They'll tell you that you need to renew, and then they'll start a whole new plan instead of renewing the plan you have. I detest companies like SquareSpace that provide no customer service.

2
Date of experience: Mar 17, 2020

Review of oculus

Thank you oculus!

Thank you oculus rift ! <3 We had alot of items with a shop where we bought your device cuz there was a hardware issue with it. but oculus helped us trough the whole preccess and gave a new device wich fixed the whole issue ,Thanks alot for the greath support!We're really impressed how far you went to help us fix this! <3!!!You have amazing support and you should be proud of yourself of how fast you guys still worked during Corona times.

5
Date of experience: Jun 16, 2020

Review of Microsoft

"Windows 10 will be the last Windows…

"Windows 10 will be the last Windows version" they said... What lies. Also they ruined Minecraft and forced everyone to move their Minecraft account to Microsoft. Awful.

1
Date of experience: Mar 17, 2024