Grace Young

Reviews

Review of snyk

Great renewal experience

We received excellent service from our Account Exec on renewal. Although she was new in the role, Rochika made us feel very valued as customers and comfortable to renew with Snyk for another 2 years. She was very diligent and professional throughout the process and we look forward to working with her in the future.

5
Date of experience: Oct 29, 2024

Review of Shopify

I have sold item on Shopify

I have sold item on Shopify, shipped and customer received his order.Customer paid wih card via Stripe. Stripe did not want to give this money to me, because it seems that customer did not paid with this card. They explained that someone stole this card and make this order!Asked for help on Shoppify, but they are interested to help me with this.Where is my fault? Shopify and Stripe are fraud companies! They stole my 510$ !

1
Date of experience: Apr 12, 2022

Review of sage

Sage 100 Contractor is a very complete…

Sage 100 Contractor is a very complete software for the construction business. So many companies do not get or ask for proper training and then do not use the software to its full potential.

5
Date of experience: Jul 01, 2024

Review of paypal

Complaint is for Braintree

Complaint is for Braintree, their credit card processor.They are impossible to get a hold of. I contacted the sales rep that helped me, Corey Giampietro, and hes never returned a single phone call. He made himself super available to me until I signed the paperwork then completely disappeared. Worst service ever.Now I am trying to have a complex issue fixed with AI responses from email ever 24hrs.

1
Date of experience: Jun 01, 2025

Review of lowes

Bad quartz countertop seam

Issue# lowes:0115336003788, Countertop SeamInstallation support has done nothing to assist me. No one from Lowe’s has viewed the seam. Rocksolid surfaces of Cleveland says it is industry standards. Their standards are novice at best. The Seam is black on a white quartz top, raised pieces that don’t meet, large gap. Everyone seems to pass the buck. This is terrible customer service. I have spent $100,000s with Lowe’s. You think that would count for something. I am at the point of flooding the internet with reviews and legal action. image1.jpegFrom Brad Drumheller

1
Date of experience: Nov 14, 2023

Review of calm

Ridiculously useless

Ridiculously useless. Learning to breathe for hundreds of dollars? give me a break. The ads on Spotify drive me absolutely berserk for such a totally useless website and service.

1
Date of experience: Aug 20, 2023

Review of amazon

Manual can opened

Ordered and received a can open one day delivery. Item exceeded expectation for the price.

5
Date of experience: Jun 03, 2025

Review of xero

I've been a 10 year user of Xero and…

I've been a 10 year user of Xero and over that time it has gotten steadily less easy to use and more and more cumbersome. Gone are my preferred reports. Gone are the fast and easy invoicing processes.

2
Date of experience: Mar 03, 2025

Review of uptimerobot

An excellent programme for monitoring…

An excellent programme for monitoring both public and corporate networks. The possibility of having both a web platform and an app allows my team to keep an eye on the entire infrastructure and act promptly to solve the problem.

5
Date of experience: Oct 29, 2024

Review of uniqlo

PROVIDED RETURN RECEIPT BUT STILL WONT REFUND

I returned my package over 2 months ago and still haven't received a refund. I provided them the Evri P receipt to show that I have returned the item but for some reason they insist their "internal client system" doesn't recognise the receipt. I type the P receipt number on the Evri tracking website and it gives me a whole tracking of where my package has been so my P receipt clearly isn't the problem. The customer service agent kept sending me copy pasted replies when all I wanted was to resolve this ASAP.

1
Date of experience: Aug 24, 2023

Review of co

The new app is terrible

The old app was ok, the new one is terrible. It is dismayingly slow to load; hard to navigate; frequently stalls or freezes; links don’t take you to the relevant article; the new look is tacky, and it lacks visual clues to easily distinguish actual news from “celebrity” junk and advertisements. In the past the app was my first stop in the morning, and I checked in several times throughout the day. Now I don’t have the patience to fight it to find news content. I’m not sure who is now the target audience, but it certainly isn’t your traditional readership.

1
Date of experience: Mar 08, 2024

Review of printful

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Excellent response and guidance on every step to new comer

3
Date of experience: Sep 06, 2024

Review of kayak

Rodney was very very helpful

Rodney was very very helpful and faithfully phoned us back to confirm our plans every step of the way! Thank you, Rodney!

5
Date of experience: Jan 01, 2022

Review of delta

I travelled with my daughter on August…

I travelled with my daughter on August 7th 2022.Our flight has been changed by Delta for the first time a month before our departure date leaving us without so much time for the connecting next flight but it is not the main concern.Our flight from CPH/JFK DL219 has been delayed more than 2hours and we when arrived in JFK at 6:19 pm, we were already rebooked on two others flights the next day only, August 8th, to go to our final destination Orlando MCO. Delta indicated that they were no other flights as the last one that day was supposed to be at 6PM that is also the reason why Delta changed my flight a month before my departure date.We had to do a long line in order to get voucher that we did not get as my daughter was sick and very tired.We had to take and pay ourself for the hotel, the meals and the taxi to go to the hôtel on August 7th 2022.We waited more than 2hours and a half at the Terminal 4 Delta Rebooking line during that time we had also a confirmation from the Delta agent as we should have a voucher to take in charge those consequences.The fact that the flight was delayed, and also the fact that we were rebooked the day after only at 8 am on JFK/RDU DL5078 and then on the flight RDU/MCO flight DL2415.Finally, I had originally 2 flights to take in a day and I had to take, because of those inconveniences, 4 flights in 2 days with à lot of expenses.We would like to ask for a compensation that will cover the expenses due to that situation that was a nightmare for me and my daughter, 9yrs old.That travel was just a nightmare.When I finally arrived at my final destination, 3 hiurs later I received an email from Delta, they offer me 5000 Bonus miles, means 50$ is nothing compare to my expenses générateur due to Delta flights.I had to pay 210$ approx for the hotel in JFK cause I had to take the flight the day after and for the meals. You can imagine that 50$ is really nothing.

1
Date of experience: Aug 10, 2022

Review of cbp

Disastrous waiting time for passport control in thé USA !!!!

I would like to take the opportunity with the fact that during my recent travelling to the USA, it was a nightmare regarding the Passport control and the luggage service at the Newark Liberty International Airport and the Washington Dulles International Airport. Find below my disastrous experiences of their Passport controls for both airports and luggage service for Newark Airport. I had during my flight back from Panama to Belgium (Europe) a connecting/transit flight at the Newark Airport on August 22th 2023. My plane arrived at 3:37 pm at the Airport of Newark and thus for connecting flights I had to pass the passport control counter, which I already did in Panama, and thereafter to take my luggage which was on the belt and deliver it to another luggage counter for deposit and I had to go again through the security gate as in Panama… (BTW, Does it make sense to recheck these lugages as they were stored in cargo hold from the Panama plane and with no human interaction…?) When leaving the plane, I arrived at the lane to register for the passport control. I got at the same time a text message from United Airlines announcing ‘ Flight UA999 to Brussels departs from Gate C123 at 6:35 pm. It takes about 79 minute(s) to get to Gate C123’… I checked on the screen at the entrance of the lanes about the waiting time and there was no information but there were about 10 lanes in total to go through to reach the passport counter, each lane with a distance of around 100 meters full of passengers. I started waiting in the queue at 4:02 p.m. and it took about 65 minutes to go through only 3 lanes, so it was already 5:07 pm.!!! BTW, knowing that the boarding of my next plane was at 5:45 pm., i was sure to miss my connecting flight but i was patient and staid in the lane, and it took 30 min. to do 1,5 additional lanes, it was 5:37 pm. So I had still 5,5 lanes to go, so I had a plan B and I spoke to an officer, Mrs. Perrazi and she said that she had no importance about our waiting time and she didn’t take care about the fact that I/we would miss my/our next plane. I asked her if there was a Fastlane and also no reply from her on my request... So, finally I had no choice and due to necessity for catching my next plane, I was able to jump 5 lanes… I asked to Mrs. Perrazi to speak with her manager and she answered that there was nobody and that I should send my complaint to the USA government with a broad laugh… We were astonished about her way of treating the passengers that way and no help, neither support from her... to help embarrassed people who will miss their connecting flight. Finally, I went to the passport control and the men on the counter asked me where I was going and I replied ‘desperately going home’ and he stamped my passport. Next step, I had to collect my checked-in luggage. I came to the right luggage belt station and asked a (lady) supervisor if the luggages coming from the Panama flight were already on the belt and informed her that I couldn’t find my luggage… She answered me on an impolite tone that I stayed probably too long in the duty free area. Again, I was astonished how the passengers are treated here in the USA... Finally 10 min later, and even if on the dashboard there was no information anymore about the Panama flight. It was precisely 5:47 p.m. when my luggage came on the belt. So, taking into account that the plane arrived at 3:37 p.m., it took more than 2h10 or 130 min. to get your luggage service to dispatch them on the belt.FYI, In Belgium they do it in a time span of 30 min. for getting the luggage and passing the passport control, this last one is digitalized. May be an idea to improve your USA passport control system. And the 2nd question that raised me up, is it normal that the USA luggage service takes more than 2 hours before being dispatched and available for the passengers. Are all these hassles necessary for transit flights as the passport agent took 30 seconds with his question and I had to wait more than 3 hours taking into account if I stayed (not jumping the 5 lanes) in the lane. This is far away from the prediction from United Airlines where this would take only 79 minutes waiting time for reaching the departure gate C123 ... So, I collected, as quick as I could my luggage and ran to the C123 gate to catch my flight UA999. This task was still 12 min. running with my luggages and plus going through the security check ...So, it is my horrible experience regarding my USA transits at the Newark Liberty International Airport and I had the same disaster when I arrived on July 18th with flight reference UA 3202 at the Washington Dulles International Airport. Also a lot of other passengers informed me at Newark Airport that they had the same disastrous stories at the airports in Miami, JFK, Chicago a.o. USA airports.... I hope to impove this waste of waiting time in the USA airports...

1
Date of experience: Aug 22, 2023

Review of barnesandnoble

When I came home the package was on the…

When I came home the package was on the ground in front of the garage. Maybe the mailbox or the front door. Thanks

4
Date of experience: Oct 08, 2022

Review of scribd

This website is all about monopoly

This website is all about monopoly, it forces you to subscrive, why can not i read a single document without waiting 30 seconds for ad to skip, which will reappear in every 10 seconds, why do this people blur rest of the document if i have not subscribed. "OH SUBSCRIBE FOR FREE TRIAL AND THE CANCEL" what the point in this. some of the people are pupils and students who desperately needs one document for their assigment and does not even have the damn credit card to subscribe for free trial. and also i have to upload 4 documents to download one document? this website is forcing you to pay, the devs are monopolists. if i got this much bad reviews i would change something.

1
Date of experience: Jan 23, 2024

Review of outlook

The worst email provider EVER

The worst email provider EVER. I have lost all my personal accounts because the recovery process doesn't help the owners at ALL.

1
Date of experience: Feb 06, 2024

Review of klaviyo

Great support

Great support! Fast! Experts!

5
Date of experience: Jul 19, 2024

Review of huffingtonpost

Why is this rag on Metro Zone....can…

Why is this rag on Metro Zone....can anyone please tell me how to get it the F*** off my phone

1
Date of experience: Mar 29, 2024