Caylee Ladd

Reviews

Review of bluehost

Exceptional Customer Support – Thank You Pavan

I was really struggling to get my website and SSL certificate sorted after months of issues and conflicting advice. But today, I was lucky enough to be helped by Pavan Raj via live chat — and he was absolutely brilliant. He immediately identified the SSL installation issue and got it resolved quickly and professionally.After such a long delay getting my site live, Pavan's support was a real turning point - clear, calm, and effective. I'm so grateful for his help and would highly recommend him to anyone needing technical support. Thank you, Pavan! 🙌

5
Date of experience: Jun 21, 2025

Review of xe

User friendly process to easily…

User friendly process to easily transfer money abroad.Alerts received at the desired rate in order to decide on action in time.

5
Date of experience: Apr 23, 2025

Review of xe

The money was sent quickly

The money was sent quickly and there were no hiding fees. Great rates as well.

5
Date of experience: May 23, 2025

Review of themeforest

Make sure you read the manuals before purchase, if you can.

There's always something whenever I purchase a product; plugins that need premium membership, or something missing or needed, that's not mentioned until after purchase.

1
Date of experience: May 15, 2024

Review of teamviewer

Kizi

nice job ! app good

5
Date of experience: Jun 18, 2025

Review of teamviewer

Good experience

No Body

4
Date of experience: Jun 26, 2025

Review of Shopify

Terrible costumer service

Terrible costumer service. If you can do everything alone it's ok. If you need costumer service that's a problem, they are very kind and will try to help but there is nothing they can do.

2
Date of experience: Oct 13, 2022

Review of Shopify

The customer service agents are…

The customer service agents are literally reading from the Shopify help center. They have absolutely no understanding of their own system and they actually further complicate things for you rather than actually listening and reading what you send them because all you can do is talk to them via chat or email, someone located outside of the country. Yep, that’s right, only chat or email you cannot speak with anyone ever. This company has one of the highest profit margins for any publicly traded company in history at 29% because they don’t care about their customer service at all. I cannot tell you as a business owner how incredibly frustrating it is having to teach their own customer service agents how to solve my own problems and then only to have them screw everything up and make even more problems for me to unwind and fix through a chat!?? Absolutely horrendous if you are looking to get any type of support, good luck!

1
Date of experience: Jul 31, 2024

Review of sage

Works well most of the time but will…

Works well most of the time but will occasionally have a wobble. Not sending 2fa codes, random crashes and a reduced experience on mobile causes problems. They have just raised subscription prices again so can't recommend.

2
Date of experience: Jun 04, 2024

Review of mailchimp

Horrible service

Horrible service. Incredibly long wait times to get replies from customer service. Frequent errors from their side. Very difficult and frustrating to work with.

1
Date of experience: Jan 18, 2022

Review of ispringsolutions

Right solutions for your business goal

Great company that provides powerful elearning tools and learning management system. If you want to create engaging and interactive content or launch elearning in your company fast and easy, you should definitely look at iSpring solutions!!

5
Date of experience: Sep 04, 2019

Review of intuit

Good product, good support (mostly)

The onboarding experience with Quickbooks went well. The free telephone call to run through the basic features and help to set up the system was very welcome although I do have to question the knowledge of the person I spoke with. I found ChatGPT to be far more helpful.

4
Date of experience: May 02, 2025

Review of groupon

I bought Microsoft Office 2024

I bought Microsoft Office 2024. Instructions were good

5
Date of experience: Jun 10, 2025

Review of foxnews

I listened to fox to get news but…

I listened to fox to get news but lately rhere has been motre and more useless piano music with no news content

2
Date of experience: Jul 02, 2024

Review of autodesk

I would give zero stars if possible

I would give zero stars if possible. I invested a lot in this firm, their softwares, and specific formation for nothing. They refuse to support older versions of their software even though they got thousands of euro from my side, and for support I mean the chance for activating their products. This is absolutely a nonsense. I purchased their softwares and I'm not be able to activate them anymore. They provide answers empty and blind, it seems to get messages from a bot. Their support is limited to 5 years also for activating the products. I never experienced a blind policy like that one, they let you feel that they care nothing. I received more assistance by people like me who owns their software and like to help others in forums, but they doesn't get any income for it. Congrats Autodesk

1
Date of experience: Jun 12, 2025

Review of wpengine

If you're on the fence to purchase WP…

If you're on the fence to purchase WP Engine, just do it. The support and customer service is exquisite. The agents are deeply knowledgeable and will help you with great care. I love this company. Great investment for my business.

5
Date of experience: Mar 06, 2024

Review of wpengine

The techs are fast at response and know WP

The techs are fast at response, they know their platform and the ins and outs of the WP stackDefinitely recommend this service.

5
Date of experience: Mar 17, 2024

Review of printful

Oovely

It's beautiful

5
Date of experience: May 20, 2025

Review of bigcommerce

I wish I could give zero stars

I wish I could give zero stars. In our contract it clearly says a pricing increase can be the max of 5% at the end of a contract but big commerce's renewal team had the audacity to propose a 249% increase and say you are getting a good deal. They refuse to let you speak to anyone on their finance team or billing team.

1
Date of experience: Jun 11, 2024

Review of barnesandnoble

I was really happy how fast I got my…Fast delivery!

I was really happy how fast I got my delivery of books I ordered. It was within two days of my order and they were at my front door. That’s fast compared to other things I have ordered online these days. Normally it takes weeks and some orders are back ordered for months. Plus, the package got here in good shape. No tears or dents!

5
Date of experience: Mar 29, 2022